Membership

ASQ is the leading source for quality tools and processes to help professionals at all levels, and in all industries. An individual membership with ASQ will provide you with the people, resources and best practices to deepen your understanding of process improvement and other quality tools necessary to help achieve your goals and surmount any challenges you may face on your road to excellence.

Are you an inspiration to your organization, the flame that ignites quality within? ASQ offers a membership level just for organizations, regardless of their size. A sustaining membership with ASQ allows your company access to the worldwide quality community, making you stand out amongst your peers.

Good Vibrations - Foo, Luke T. (01-Feb-08)
Quality in the First Person: Giving Credit Where Credit Is Due - Foster, Ronnie (01-Oct-07)
Perceptions of Management Philosophies - Adams, Arthur J.; Gupta, Mahesh; Raho, Louis (01-Jun-07)
Six Sigma and TQM in Taiwan: An Empirical Study - Cheng, Jung-Lang (01-Apr-07)
ISO 9000:2000: The Key to Quality? An Exploratory Study - Martinez Costa, Michaela; Martinez Lorente, Angel Rafael (01-Jan-07)
Total Quality Management in a Chosen Section of the Hospitals in Amman, Jordan - Al-Marsumi, Mujbil (01-Jan-07)
Linking the Supply Chain to TQM - Matthews, Charles R. (01-Nov-06)
The Impact of Employees' Characteristics on Total Quality Service Implementation: An Empirical Study - Saravanan, R.; Rao, K.S.P. (01-Oct-06)
Quality Management in Pakistan's Bedwear Industry - Fatima, Mahnaz; Ahmed, Ejaz (01-Oct-06)
Improving Performance through an Integrated Manufacturing Program - Cua, Kristy; McKone-Sweet, Kathleen E. (01-Jul-06)
Business Knowledge is Required to Achieve Excellence - Watson, Greg (01-May-06)
Quality in Construction Industry - Hoonakker, Peter (01-May-06)
The New Face of Business Excellence: Managing Emotional Quality - Zairi, Mohamed (01-May-06)
Foundations for Quality Management of Scientific Data Products - Radziwill, Nichole M. (01-Apr-06)
Quality Management in Pakistan's Knitwear Industry - Fatima, Mahnaz; Ahmed, Ejaz (01-Jan-06)
TQM Application Through Self-Assessment and Learning: Some Experiences from Two EQA Applicants - Balbastre Benavent, Francisco (01-Jan-06)
Feigenbaum's Enduring Influence - Watson, Gregory (01-Nov-05)
TQM, Culture, and Performance in UAE Manufacturing Firms - Jabnoun, Naceur; Sedrani, Khalefa (01-Oct-05)
A Quality Control Chart for Work Performance Appraisal - Bakir, Saad T (01-Jul-05)
TQM Sustainability: How to Maintain Its Gains Through Transformational Change - Zairi, Mohamed (01-May-05)
Quality and Value: Convergence of Quality Management and Systems Thinking - Conti, Tito (01-May-05)
Forecasting Management Philosophy Life Cycles: A Comparative Study of Six Sigma and TQM - Goeke, Richard J.; Offodile, Felix (01-Apr-05)
The Future of Quality: Customer Value - Feigenbaum, Armand V.; Feigenbaum, Donald S. (01-Nov-04)
ISO 9000 as a Tool for TQM: A Spanish Case Study - Martinez Costa, Micaela; Martinez Lorente, Angel Rafael (01-Oct-04)
Total Quality Management as a Cultural Phenomenon - Kujala, Jaakko; Lillrank, Paul (01-Oct-04)
The Relationship Between TQM Practices and Quality Performance and the Role of Formal TQM Programs: An Australian Empirical Study - Prajogo, Daniel I.; Brown, Alan (01-Oct-04)
A Holistic Framework for TQM in the Software Industry: A Confirmatory Factor Analysis Approach - Issac, George; Rajendran, Chandrasekharan; Anantharaman, R.N. (01-Jul-04)
From Infancy to Maturity: Rethinking the Role of ISO 9000 Standards, TQM and Business Excellence Models - Conti, Tito (01-May-04)
TQM and Organizational Culture: A Case Study - Boggs, W. Brady (01-Apr-04)
Qualitative vs. Quantitative Methods - Ograjenek, Irena; Thyregod, Poul (01-Jan-04)
Significance of Quality Certification: The Case of the Software Industry in India - Issac, George; Rajendran, Chandrasekharan; Anantharaman, R.N. (01-Jan-04)
Reengineering of the Laundry Service at a University Campus: A Continuous-Improvement Quality-Management Methodology - Iakovou, Eleftherios; Ortiz, Olga L. (01-Dec-03)
Do Quality Certifications Improve the Software Industry’s Operational Performance? - George; Rajendran, Chandrasekharan; Anantharaman, R.N. (01-Dec-03)
TQM vs. BPR - Fazel, Farzaneh (01-Oct-03)
Improving Product Design Using Quality Function Deployment: The School Furniture Case in Developing Countries - Gonzalez, Marvin E.; Quesada, Gioconda; Bahill, A. Terry (01-Sep-03)
Print Perfect - Johnson, Kristen (01-Jul-03)
Understanding the Obstacles to TQM Success - Sebastianelli, Rose; Tamimi, Nabil (01-Jul-03)
The Real Story Behind the Commandant’s Performance Challenge - Irr, Frank; Kalnbach, Chuck; Smith, Mark (01-Jun-03)
Quality Improvement Strategy in the Electrical Supply Industry - Anastasiou, K.S. (01-Mar-03)
Hungary's Journey To Business Excellence - Molnar, Pal (01-Feb-03)
Column: World View: Hungary Adopts Quality Tools For Public Education - Molnar-Stadler, Katalin (01-Aug-02)
Six Sigma in the Academic World - Edgeman, Rick L.; Bigio, David (01-Aug-02)
The Way They Saw It - Maguire, Miles (01-Jul-02)
Is Time Running Out for Quality? - Wilbur, Jay H. (01-Jul-02)
Proposing a Compact Instrument to Measure Supplier-Customer Relationships in the Context of TQM Activities - Aghdasi, Mohammad; Noori, Hamid (01-Jul-02)
A Taxonomy to Compare Software Process Improvement Frameworks - Halvorsen, Christian Printzell (Christian.p.halvorsen@superoffice.com); Conradi, Reidar (conradi@idi.ntnu.no) (01-Jun-02)
Physicians and Quality Improvement in Hospitals: How Do You Involve Physicians in TQM? - James, Brent C. (01-Jun-02)
A Journey to Corporate Excellence - Rau, R.H.G. (01-May-02)
Successful Strategic Planning in Town Government - Gantick, Michael J.; Lipe, Michele M.R. (01-May-02)
Making Quality Magical: The Keys To Successful Quality Programs - Mignosa, Charles P. (01-May-02)
Impact of ISO Certification on the Levels of Awareness and Usage of Quality Tools and Concepts: A Survey of Turkish Manufacturing Companies - Ozgur, Ceyhun; Meek, Gary E.; Toker, Aysegul (01-Apr-02)
Bull or Bear? - George, Stephen (01-Apr-02)
Organizational Quality Management in Emerging Economies - Jain, Bharat; Tabak, Filiz (01-Apr-02)
A Community Excellence Model - Kennedy, Bob; Murphy, Eamonn (01-Mar-02)
Organizational Change Through Quality Deposits - Dale, B.G.; Williams, A.R.T.; Van der Wiele, T.; Greatbanks, R. (01-Mar-02)
Integrated Management Systems. Myth or Reality? - Lopez-Fresno, Palmira; Fernandez-Gonzalez, Fernando (01-Feb-02)
From Chaos to Purposeful Change - Hutton, David W. (01-Feb-02)
Quality Training Pays Off: A CFO's Point of View - Jollymore, Wanda (01-Feb-02)
The Strategic Dynamics of Total Quality Management: A Grounded Theory Research Study - Leonard, Denis; McAdam, Rodney (01-Jan-02)
What Should Be Changed? - Fedendall, Lawrence D.; Patterson, J. Wayne; Lenhartz, Christoph; Mitchell, Bryant C. (01-Jan-02)
Motivation, Organizational Identification, and Experiences of the Quality Examiner - Lehr, Jennifer K.; Rice, Ronald E. (01-Jan-02)
Overview of Quality Management Practices in Selected Asian Countries - Chan, Teng Heng; Quazi, Hesan A. (01-Jan-02)
Quality in the Classroom - Brewer, Peggy; Friel, Terri; Davig, William; Spain, Judith (01-Jan-02)
Al Gore's Initiative of Reinventing the Government: The Real Story of Total Quality Management in the Federal Government - Maragah, Hazem D.; Corredoira, Rafael A. (01-Dec-01)
Quality From the Ground Up: Teaching Quality Concepts to the Next Generation - (01-Aug-01)
Teaming for Tomorrow: Broadening the Horizons of Total Quality Management - (01-Aug-01)
How To Evaluate the Internal Customer-Supplier Relationship - Bialowas, Peter; Tabaszewska, Edith (01-Jul-01)
Introducing Statistical Thinking to the Food Industry - Facilitating and Inhibiting Factors - Bjerke, Froydis; Hersleth, Margrethe (01-Jul-01)
Is Your Quality Process "Running on Empty?" - Balestracci, Davis (01-Jul-01)
Prioritizing Quality Management and Sociotechnical Variables in Terms of Quality Performance - Kontoghiorghes, Constantine, Dembeck, Deborah (01-Jul-01)
TQM Works for Lucent "QITS" in Saudi Arabia of TEP6 - Galapon, Efren Alvarez; Norton, James S. (01-May-01)
Implementation of a Regional Quality Program, A Case Study from Brazil - Johannpeter, Jorge Gerdau (01-May-01)
Information Quality Management: The Next Frontier - English, Larry P. (01-May-01)
How Well Does Your Reward System Support TQM? - Allen, Richard S.; Kilmann, Ralph H. (01-Apr-01)
Empowerment in Total Quality: Designing and Implementing Effective Employee Decision-Making Strategies - Dimitriades, Zoe S. (01-Apr-01)
Answering a Big "What If?" in Chicago: How Public Schools in the Windy City Found Hope in Quality and Participation Methods - (01-Mar-01)
Concept of Modern Quality Audit Toward Achieving TQM and ISO 9000 Certification - Khan, M.R. Rotab (01-Mar-01)
Managing in Uncertainty: Lessons from the Underground - Spindler, Garold R. (01-Jan-01)
Continuous Quality Improvement Strategies in the Retail Banking Industry of South Africa - Vermeulen, Werner; Edgeman, Rick (01-Dec-00)
Teach What You Preach - van Kemenade, Everard; Garre, Paul (01-Sep-00)
Quality: How Much Do Leaders in Education Know? - Gatchalian, Miflora M. (qcinc@qinet.net) (01-Sep-00)
Ouch! Is It Time to Redesign Your Systems? Feeling Pain Can Signal Teams to Identify Better Processes, Even For County Governments - (01-Sep-00)
The Philippine Quality Award: Initiation and Refinements - Veloso, Zenaida (01-Sep-00)
From the Origin of Quality Up to the Third Millennium: "A Personal Perspective on a Viable Future for the Quality Movement" - Savard, Jean-Claude (01-Sep-00)
A Comparative Analysis of National and Regional Quality Awards - Vokurka, Robert J.; Stading, Gary L.; Brazeal, Jason (01-Aug-00)
Integrating ISO 9001:2000 and the Baldrige Criteria - Tonk, Hampton Scott (01-Aug-00)
Transforming Quality Management Practices: Applying the Hong Kong/China Experiences - Yam, Richard C.M.; Pun, K.F.; Chin, K.S.; Gill, R. (01-Jul-00)
Obstacles to Implementing Quality - Salegna, Gary; Fazel, Farzaneh (01-Jul-00)
Building a Better Doctor - Murti, Gene; Sefton, Ann Jervie (01-Jun-00)
Reengineering Total Quality Management - Harrington, H. James (01-May-00)
Meeting the Challenges of Quality Transformation: A Hong Kong Perspective - Chin, K. S.; Pun, K. F. (01-May-00)
Make Love, Not War: Combining DOE and Taguchi - Vandenbrande, Willy (01-May-00)
Continuously Struggling with TQM - van der Wiele, Ton; Brown, Alan (01-May-00)
TEAMusic: A New Exercise for Demonstrating Teamwork Principles - Van Matre, Joseph G.; Slovensky, Donna J. (01-Apr-00)
Customer-Supplier Analysis in Educational Change - Biehl, Richard E. (01-Apr-00)
Total Quality Management: Is It a Fad, Fashion, or Fit? - Van Der Wiele, A.; Williams, A.R.T.; Dale, B.G. (01-Apr-00)
Column: One Good Idea: Identify Big Payback TQM Projects - Richard, Harry P. (01-Mar-00)
TQM's Human Resource Component - Lowery, Christopher M.; Beadles, Nicholas A. II; Carpenter, James B. (01-Feb-00)
Team Effectiveness Can Make The Difference Between Life Or Death: Redesign of Health Care Practices - (01-Jan-00)
An Evaluation of Quality Improvement Project Selection Alternatives - Draman, Rexford H.; Chakravorty, Satya S. (01-Jan-00)
Continuous Quality Improvement Tools at Work: Case Studies at the University of Cincinnati - Houshmand, A. A.; Lall, V. (01-Dec-99)
Quality in Nonprofits: No Longer Uncharted Territory - Oosterhoff, Renee (01-Oct-99)
Total Quality Requires Serious Training - Oppenheim, Bohdan W.; Przasnyski, Zbigniew H. (01-Oct-99)
A Framework for Organizational Quality Culture - Cameron, Kim; Sine, Wesley (01-Oct-99)
Measuring Performance after Meeting Award Criteria - Bergquist, Timothy M.; Ramsing, Kenneth D. (01-Sep-99)
The Financial Pay-off from Total Quality Management - Singhal, Vinod R. (vinod.singhal@mgt.gatech.edu) (01-Sep-99)
A White Paper: Quality at the Crossroads of Organizational Excellence and the Academy - Dalrymple, John; Edgeman, Rick L.; Finster, Mark; Guerrero-Cusumano, Jose-Luis; Hensler, Douglas A.; Parr, William C. (01-Sep-99)
Total Quality Management in Higher Education - Montano, Carl B.; Utter, Glenn H. (01-Aug-99)
QFD: Validating Robustness - Ghiya, Kinnar K.; Bahill, A. Terry; Chapman, William L. (01-Jun-99)
Sustaining Political Leadership for Quality: A Case Study of Quantum Improvements - Cumberford, John; Sinha, Madhav N.; Stefenson, Eric (01-May-99)
Stakeholders Management: A Total Quality Approach - Kelada, Joseph N. (01-May-99)
Corporate Leadership in Operational Diversity - Rau, R. H. G. (01-May-99)
Self-Assessment As a Facilitator for Learning - Hellsten, Ulrika; Wiklund, Pia Sandvik (01-May-99)
Quality in the Financial Sector: How to Provide Better Customer Service with an ISO 9000-Based Quality System - Saffran, Norbert; Vogt, Ulrike (01-May-99)
Strategies for Achieving Business Excellence: An Ideological Perspective - Savolainen, Taina (01-May-99)
A New Approach to Using the Baldrige Criteria - Wain, Hay Wun (01-May-99)
Quality Costs and Quality Standards: Does ISO 9000 Care about Quality Costs? - Schottmiller, John C. (01-May-99)
Practical Applications of Quality Tools: Perspectives in Pharmaceutical Validations - Prosser, Audrey (01-May-99)
High School Students Use Quality Improvement As a Learning Strategy - Hoskins, Robert (01-May-99)
How to Improve Teaching Quality - Felder, Richard M.; Brent, Rebecca (01-Apr-99)
Small Service Firms Face TQM Implementation Challenges - Elmuti, Dean S.; Kathawala, Yunus (01-Apr-99)
A TQM Study of Faculty Perceptions of Research Administration Processes - Ilmer, Steven; Kummler, Ralph; Lessin, Barton; Price, Barbara; Yaprak, Attila (01-Apr-99)
Don't Count TQM Out - Hendricks, Kevin B.; Singhal, Vinod (01-Apr-99)
Implementing the Cooperative Learning Process in the Classroom - Mehra, Satish; Rhee, Munsung (01-Apr-99)
The Development of Quality Management in Sweden - Bergman, Bo; Klefsjo, Bengt; Edgeman, Rick L.; Dahlgaard, Jens (01-Mar-99)
Sustaining Continuous Improvement: What Are the Key Issues? - Dale, B. G.; Boaden, R. J.; Wilcox, M.; McQuater, R. E. (01-Mar-99)
The Case for Student as Customer - Wallace, Jim B. (01-Feb-99)
Relationship of TQM Implementation and Employee Opinion Survey: A Study of Three Manufacturers - Vass, Dianna J.; Kincade, Doris H. (01-Jan-99)
An Explanatory Model of Organisational Learning Through the Transition From ISO 9000 to TQM - Meegan, Sarah T.; Hill, Frances M.; Hazlett, Shirley-Ann (01-Jan-99)
Implementing a Quality Management Program - Three C's of Success: Commitment, Culture, Cost - Laszlo, George P. (01-Jan-99)
Using the Baldrige Award Criteria to Teach an MBA-Level TQM Course - Karathanos, Demetrius (01-Jan-99)
Promoting Business Excellence Within the Shipping Industry Through Total Quality Management & Strategic Supply Chain Management - Tan, Peter (01-Jan-99)
Product and Service Quality - The South Pacific Way, Fiji Islands: A Case Study - Hilmore, Harold L. (01-Dec-98)
Whither Banking in the United Kingdom: Is Total Quality Management the Answer? - Longo, Carlos R.J.; Cox, Michael A.A.; Edgeman, Rick L. (01-Dec-98)
Total Quantity Management - Block, Peter (01-Nov-98)
Total Quality Management and Company Characteristics: An Examination - Martinez-Lorente, Angel R.; Gallego-Rodriguez, Andrino; Dale, Barrie G. (01-Oct-98)
Benchmarking Your Plant Against TQM Best-Practices Plants: Part 4 of 4 - Rogers, Hank (01-Jun-98)
Quality Improvement Practices and Trends in Denmark - Dahlgaard, Jens J.; Hartz, Ove; Edgeman, Rick L. (01-Jun-98)
The Barriers to Total Quality Management - Tamimi, Nabil; Sebastianelli, Rose (01-Jun-98)
Implementation of TQM in SME's in Germany: Problems and Results - Pfister, Johannes (01-May-98)
Successful Steps in the Development of Quality in Central America - Casta?on, Silvia C.; de la Roca C., Leonel S. (01-May-98)
Implementing Quality from Birth to Adolescence - Crall, Heidi (01-May-98)
Manager Behavior in a TQM Company - Keinath, Barbara J. (01-May-98)
Implementing an Integrated Quality Management System - Kit-Fai Pun (01-May-98)
Benchmarking Your Plant Against TQM Best-practice Plants: Part 3 of 4 - Rogers, Hank (01-May-98)
Doubling Research's Productivity Using TQM - Holmes, Jerry D.; McClaskey, David J.; Tarpley, A. Ray (01-May-98)
Aligning TQM with Product Life Cycle - Lulla, Suresh (01-May-98)
Implementation of TQM in Large Not-For-Profit Organisations - Haigh, Robert; Morris, David S.; Nwabuze, Uche (01-May-98)
Benchmarking Your Plant Against TQM Best-Practices Plants: Part 2 of 4 - Rogers, Hank (01-Apr-98)
Benchmarking Your Plant Against TQM Best-Practices Plants: Part 1 of 4 - Rogers, Hank (01-Mar-98)
Will America's Corporate Theme Song Be "Just in Time"? - Imai, Masaaki (01-Mar-98)
"We're Not in Kansas Anymore, Toto: or Quality Lessons from the Land of Oz - Lyth, David M.; Mallak, Larry A. (01-Mar-98)
Developing a TQM Implementation Model - Naveh, Eitan; Erez, Miriam; Zonnenshain, Avigdor (01-Feb-98)
The Stops and Starts of Total Quality Management - Hines, William A. (01-Feb-98)
Value-Added Supplier Audits - Murillo, John F. (01-Feb-98)
Goal Setting and Job Satisfaction: The Perceived Impact of a Performance Management Program on Goal Setting and Job Satisfaction of Nonfaculty, Nonunion Employees of a Private University - Donelan, Susan Ellen (01-Jan-98)
A Phenomenological Perspective of Total Quality Management: A Study of Mid-Managers in an Institution of Higher Education - Goodman, Charles Virgule (01-Jan-98)
Effective Total Quality Management Implementation by Capital City Governments - McDaniel, Dayna Marlene (01-Jan-98)
Total Quality Management in Georgia Postsecondary Technical Institutes - Currie, Timothy Alan (01-Jan-98)
Research on Transformations to Quality Organizations - Dean Jr., James W. (01-Jan-98)
Curricular Change Process: A Case Study - Dean, Carol Del Grosso (01-Jan-98)
A Case Study on the Implementation of Total Quality Management at a Four-year Higher Education Institution with a Highly Mobile Faculty and Staff: The United States Air Force Academy (Colorado) - Price, Daniel Ray (01-Jan-98)
Comparison of Total Quality Management Practices in Selected Organizations - Garansuay, Ruben (01-Jan-98)
An Empirical Study to Test the Causal Linkages Implied in the Malcolm Baldrige National Quality Award - Wilson, Darryl Daniel (01-Jan-98)
Through Practitioner Research and Total Quality Management: A Principal and Her Students' School Improvement Efforts - Brown Shainline, Margaret Ellen (01-Jan-98)
The Effects of a TQM Program in the Public Sector on Employee Perceptions of Job Characteristics - James, Craig Alan (01-Jan-98)
Quality Management Practices in China - Yu, Chen-Sheng; Cochran, Daniel S.; Spencer, Barbara (01-Jan-98)
Total Quality Management and the South Korean Ministry of Defense - Kim, Seung Keon (01-Jan-98)
Toward a Model of Continuous Quality Improvement in an Academic Hospitality Administration Program - McNeill, Richard Green Jr (01-Jan-98)
The Strategic Value of Quality: An Analysis of Differences in the Strategic Value of Control and Learning Quality Approaches - Sherman, Walter Scott (01-Jan-98)
The Perceived Effects of Elementary School Principal Evaluation: An Examination of Four Processes - Kampf, Synthia Ann (01-Jan-98)
Integration of Total Quality Management with a Project Management Approach for Capital Projects - Cook, Ellis Lynn (01-Jan-98)
Does Higher Education Practice What It Teaches? - Vazzana, Gary; Bachmann, Duane; Elfrink, John (01-Dec-97)
The Quality Auditor: Helping Beans Take Root - Hunt, John R. (01-Dec-97)
TEAMSpirit: How to Dis-Organize Your Organization - Parker, Johnny; Spring, Ted D. (01-Nov-97)
Using the Baldrige Criteria to Improve Districts, Schools, and Classrooms - Prince, Shirley; Morris, John (01-Nov-97)
Restructuring a School System through Total Quality Management: The Implementation Process - Sabatella, Joseph P. (01-Nov-97)
Strategic Quality Planning in One Michigan School District - Barnes, Brenda; Van Wormer, James W. (01-Nov-97)
Curriculum Development and Review Principles Using a Total Quality Management Process at Baker College of Owosso - Gilbertson, Thomas Francis (01-Oct-97)
Comparing Total Quality Management and the Capability Maturity Model (CMM) in an Organizational Change Perspective - B?ttcher, Peter S. (01-Oct-97)
Getting the Most From an Over-the-Hill Body - Gershon, Mark (01-Oct-97)
Total Quality Management and the Belief Systems of Higher Education - Richardson, Marilyn J. (01-Oct-97)
The Situational Evaluation of Instruction - Gould, John Albert (01-Oct-97)
The Application of Quality Tools in Achieving Quality Attributes and Strategies - Jayaram, Jayanth; Handfield, Robert; Ghosh, Soumen (01-Oct-97)
Total Quality Management Implementation and Leadership Perspectives in a State Agency - Pouretedal, Mohsen (01-Oct-97)
A Cross-Cultural Study of Total Quality Management: A Metaphorical Communication Model for the Exchange of the Continuous Improvement Concepts Between the United States and Japan - Tashiro, Hisato (01-Oct-97)
Development of a Customer-based Predictive Process Control Model for Engineering Education - Besterfield-Sacre, Mary E. (01-Oct-97)
The Performance Determinants of Small and Medium-size Manufacturing Firms: A Business Strategy - Integrated Manufacturing Technology Model - Piper, Randy T. (01-Oct-97)
The Role of Organizational Justice in Mediating the Relationship Between Quality Programs and Work Outcomes - Brooks, Andrea L. (01-Oct-97)
Total Quality Management: The Influence of TQM on Morale at the Air Force Operational Test and Evaluation Center (AFOTEC) Kirtland AFB, New Mexico - Sanchez, Alfred (01-Oct-97)
A Case Study of Essential Implementation Characteristics for a Successful Total Quality Management Program: Determination of Organizational Change Through Program Effectiveness - Rossi, Evelyn W. (01-Oct-97)
Continuous Quality Improvement in Community Colleges - Fallo, Thomas Michael (01-Oct-97)
Total Quality Management: A Case Study of the Cherry Hill Public Schools - McDonald, Dennis J. (01-Jul-97)
An Investigation of the Relationship Between World-Class Quality System Components and Performance - Berry, Roger William (01-Jul-97)
Total Quality Management in Three School Districts: Beginning the Journey - Lewis, Michael Edward (01-Jul-97)
What a Wonderful World It Could Be - Schulz, Dan (01-Jul-97)
Total Quality Management (TQM) Operation in Public Organizations: Empirical Assessment of Critical Success Factors - Park, Byeounggone (01-Jul-97)
Improving Business-Education Relationships - Limpert, Charles G. (01-Jul-97)
An Assessment of the Operational and Financial Impact on Companies of Quality Awards in the United States - Bergquist, Timothy M. (01-Jul-97)
A Study About Empowerment as a Key Validation Element of Situational Leadership Theory - Rodgers, Joel Edward (01-Jul-97)
Factors Affecting Teacher Attitudes Toward School Improvements - Lilyquist, James Gary (01-Jul-97)
An Exploratory and Descriptive Analysis of Total Quality Management and Professional Nursing Education to Meet Health Care Needs - Gaffke, Barbara Mary Huspen (01-Jul-97)
Helping Those Who Help Others - Sinha, Madhav N. (01-Jul-97)
Service Quality in Higher Education: Expectations and Perceptions of Traditional and Nontraditional Students - Schwantz, Gary Don (01-Jul-97)
Assessment and Self-Assessment of Total Quality Management in Organizations Using Knowledge-based Techniques - Doherty, William (01-Jul-97)
Implementation Characteristics of Effective Continuous Quality Improvement Training as Perceived by Selected Individuals at Two- and Four-year Colleges in the United States - Miller, Katherine C. (01-Jul-97)
The Applicability of the Malcolm Baldrige National Quality Award to the Evaluation of Quality Management in Public Charities and Private Foundations - Stone, Tamara Thomas (01-Jul-97)
Which TQM Practices Really Matter: An Empirical Investigation - Grandzol, John R.; Gershon, Mark (01-Jul-97)
A Summative Evaluation of the Implementation of Total Quality Management in a Military Medical Organization - Wilson, Lillian Joyce (01-Jul-97)
The Never-Ending Journal: Embarking on and Embracing Educational Change at Four Post-Secondary Institutions Through Total Quality Management - Hogg, Mary Carolyn (01-Jul-97)
An Analysis of the Relationship Between Financial Performance and Total Quality Management Implementation - Dusseau, Stephen Paul (01-Jul-97)
Total Quality Culture - Japanese and British Way - Kanji, Gopal K.; Yui, Hiroshi (01-May-97)
Competitiveness for the Future: Building Onto the TQM Foundation - Matthews, Monte Lee (01-May-97)
Using ISO 9000 as a Foundation for TQM - Small, Jack E. (01-May-97)
Transforming to Quality Organizations: The City of Madison Experience - Sainfort, Francois (01-May-97)
Improving Hospital Flow with Cross-Functional Teams - Yong, Honsung G. (01-May-97)
Total Quality: A Framework for New Management Practices - Kelada, Joseph N. (01-May-97)
Redefining Quality Assumptions for the U.S. DOE - Bodnarczuk, Mark (01-May-97)
Competing with Quality in Global Arena: A Canadian Perspective - Sinha, Madhav N.; Betzold, Patricia (01-May-97)
Implementing Quality One Class at a Time - Mehrez, Abraham; Weinroth, G. Jay; Israeli, Aviad (01-May-97)
Business Excellence and the Bottom Line - England, Julie Spicer (01-May-97)
TQM Approach for Capital Projects - Anderson, Stuart D.; Cook, E. Lynn (01-May-97)
Engagement of Medical and Nursing Professionals in Quality Improvement - Rydmarker, Sven B.; Andersson, Elisabeth; Norstrom, Christina; Ahlgren, Yvonne; Brorsson, Karin (01-May-97)
Managing TQM in the Dysfunctional Organization - Whitsell, Roland D. (01-May-97)
Quality Tools Find Application in Unlikely Place - Crall, Heidi (01-May-97)
Using TQM in Teaching and Student Learning - Schaub, Diane (01-May-97)
Implementation of TQM Programs in Small Business Organizations - Anwar, Sohail (01-May-97)
TQM and Institutional Effectiveness - Fisher, Timothy J. (01-May-97)
A Successful Application of TQM in CPC Argentina - Imbellone, Oscar; Lopez, Ana Maria (01-May-97)
An Examination of Total Quality Management as perceived by Selected Alabama Principals - Sadler, Barry Ramon (01-Apr-97)
Organizational Culture and Total Quality Management - Chang, Shao-liang (01-Apr-97)
A Study of the Relationship Between the Ability of Employees to Recognize Opportunities for Improvement and Some Organizational and Personal Factors - Beltran, Del Rio, Ruben (01-Apr-97)
Effect of Variations in Employee Perceptions of Total Quality Management Implementation of Intermediate Quality Outcomes in the Health Care Financing Administration - Chilton, Vicki Anne (01-Apr-97)
TQM Comes to the Carter Company: A Case Study of Quality Improvement Teams in a Total Quality Management Initiative in a Midsized Manufacturing Company - Teegarden, James William (01-Apr-97)
Implementing Total Quality: Critical Relationships - Grandzol, John Richard (01-Apr-97)
Quality Management in Public Organizations: The United States and Germany - Secan, Mark Edward (01-Apr-97)
A Grounded Theory of the Positive Attributes of a TQM Curriculum Innovation: A Multicase Study of a Cross-disciplinary Course in Engineering - Courter, Sandra Lee Shaw (01-Apr-97)
Process Redesign Team Participation and Communication Climate: A Small Group Organizational Communication Study - Strubler, David Charles (01-Apr-97)
The Effects the Implementation of Total Quality Management Has Upon Employee Retention Rate Among Regional Service Organizations - Sloan, Mark James (01-Apr-97)
Quality Air Force: Attitudes of Managers Within an Air Force Air Logistics Engine Production Division - Duecker, Fred Chester, Jr. (01-Apr-97)
Analysis of Discipline, Achievement, and Attendance Patterns of Eighth-grade Students in Schools That Have Implemented Quality School Philosophy During the Past Three Years - Baxter, Debbie Faye Roberts (01-Apr-97)
The Development of a Student Satisfaction Survey for Higher Education Administrative Services - Williams, Sandra S. (01-Apr-97)
Understanding Deming's System of Profound Knowledge: A Personal Process - Ferguson, Seri Green (01-Apr-97)
Development of a Self-evaluation System for Total Quality Management Using the Baldrige Criteria - Wu, Hung-yi (01-Apr-97)
Supporting Quality Improvement Teams for Continuous Improvement - Venkatesh, Murali (01-Mar-97)
TQM Within FORTUNE 500 Corporations - Lackritz, James R. (01-Feb-97)
Small Businesses Thinking Big - Struebing, Laura; Klaus, Leigh Ann (01-Feb-97)
The Impact of Total Quality Management on Student Achievement and School Improvement Team Performance in an urban Elementary Setting - Straus, Jeannette Ann (01-Jan-97)
An Assessment of the Perception and Awareness of Quality in the Johnston County School System - Spring, Laurie J. (01-Jan-97)
The Development of a Handbook for Virginia Public School Staff Developers on the Total Quality Process in Education - Thayer, Yvonne Vest (01-Jan-97)
A Case Study on the Application of Deming's Total Quality Management Principles in the Portage Lakes Joint Vocational School District - Christ, Alex Michael (01-Jan-97)
An Evaluation of Perceptions of Total Quality Management (TQM) Livestock Practices of Iowa 4-Hers Who Received New Instructional Materials - Githendu, Mukiri Wa (01-Jan-97)
Perceptions of Academic Deans in the North Carolina Community College System Regarding Current and Future Application of Total Quality Management (TQM) Principles in an Academic Setting - Paris, Howard Stephen (01-Jan-97)
Ohio Joint Vocational School Administrators' Perceptions Regarding the Importance and Use of Total Quality Management - Ennis, Fredrick Michael (01-Jan-97)
An Examination of Quality Improvement Initiatives in Higher Education - Mullen, Janet Ann (01-Jan-97)
The Perceived Appropriateness of the 1995 Malcolm Baldrige National Quality Award Education Pilot Criteria for Assessing Quality in Georgia's Technical Institutes - Thompson, Deborah Shuman (01-Jan-97)
Total Quality Management in Higher Education: Perceptions of the Chief Academic Officer of the Results of Implementing TQM in Their Higher Education Institution - Courtney, John Eric (01-Jan-97)
The Link Between a Total Quality Management Initiative and the Accounting and Control System in a Health Care Setting - Pearlman, Leslie K. (01-Jan-97)
The Realistic Model of Higher Education - Bailey, Duncan; Bennett, Jerome V. (01-Nov-96)
Marketing Quality Practices - Irving, Edward Leroy (01-Oct-96)
Are Students the True Customers of Higher Education? - Sirvanci, Mete (01-Oct-96)
The Next Generation of School Reform - Weller, L. David (01-Oct-96)
Transformational Leadership in Corporate and Higher Education - Zielinski, Walter E. (01-Oct-96)
Research for the Next Generation of Quality - (01-Oct-96)
Paradigm Shifting of the Personal Kind - Wilke, Jessica R. (01-Sep-96)
A Nation Reconstructed - Hart, Roger D.; Cooley, Sheryl L. (01-Sep-96)
Teaching Quality Improvement by Quality Improvement in Teaching - Hau, Ian (01-Sep-96)
Law Firm Pioneers Explore New Territory - Blodgett, Nancy (01-Aug-96)
What Should Higher Education Be Teaching About Quality? - Evans, James R. (01-Aug-96)
A Darwinian Future Is Looming ... - Wilson, Paul F. (01-Jul-96)
Object-Oriented Organizations: Management Insights from Software Principles - Grayson, James M.; Runger, George C.; Ibrahim, Nabil A. (01-Jul-96)
A Look at the Past to Predict the Future - Gershon, Mark (01-Jul-96)
The TQEM-ISO 14001 Connection - Hemenway, Caroline G.; Hale, Gregory J. (01-Jun-96)
Balancing Risks in Quality-Driven Design - Pulli, Petri; Heikkinen, Marko (01-Jun-96)
Sharing the Wealth: TQM Spreads from Business to Education - Manley, Robert; Manley, John (01-Jun-96)
Practical Process Improvement for Embedded Real-Time Software - Karjalainen, Jukka; Makarainen, Minna; Komi-Sirvio, Seija; Seppanen, Veikko (01-Jun-96)
Is TQM Dead? Not Having It Almost Killed Xerox - Leo, Richard J. (01-May-96)
How Communications Support TQM - Gronstedt, Anders (01-May-96)
Community Quality Councils: Can They Work for Your Community? - Waldrop, Bruce I. (01-May-96)
Overcoming the Barriers to TQM's Success - Masters, Robert J. (01-May-96)
What It Means to Lead a Quality Revolution - Kitzke, Kenneth J.; Witmer, Thomas H. (01-May-96)
Driving Buyer Satisfaction by Quality Cost - Winchell, William O. (01-May-96)
TQM Perfection With FCCA - Cappels, Thomas M. (01-May-96)
Improving Professional Services Agreements: A Case History - Clark, Ralph H.; Paul, Roger A. (01-May-96)
A European Perspective: What the United Kingdom and the Countries of the European Community are Doing About Quality - Bell, Wally (01-May-96)
New Frameworks for Quality Management - Seghezzi, H. Dieter (01-May-96)
Developing a Balanced Scorecard: The Ametek Experience - Wain, Hay Wun (01-May-96)
How TQM Can Work in Education - Sharples, Kathleen A.; Slusher, Michael; Swaim, Mike (01-May-96)
Quality Improvement Through Empowerment - Hillman, David; Frank, Ronald; Klimpl, Kenneth; Rector, David (01-May-96)
Continuous Patient Improvement: Application of a Quality Improvement Model to Inpatient Psychiatric Treatment - Newman, Steven D.; Wheeler, Gary (01-May-96)
TQM and Human Nature: Getting Beyond Organizational Misconceptions - Scully, John P. (01-May-96)
The Pursuit of Happiness - Pyzdek, Thomas (01-May-96)
From ISO 9000 to Total Quality Management: How ISO 9000 Makes TQM Easier - Huyink, David Stevenson (01-May-96)
The Intersection of Business Excellence Paradigms: TQM, Reengineering, Change Management, and Customer Service Management - Golomski, William A.J.; Weddle, Timothy E. (01-May-96)
Bringing Creativity to the Pursuit of Quality - Plsek, Paul (01-May-96)
Team Evolution Requires Synergistic Culture Change - McWilliams, Mary (01-May-96)
Integrating Management Systems: Quality, Environment, and Health and Safety - Hofmann, Adam M.; Trory, Philip M. (01-May-96)
Continuous Quality Improvement at Williams-Bally Midway Games - Davis, Arthur (01-May-96)
Quality in Australia - Towards 2000 - Pennisi, Mario S. (01-May-96)
Integrating Environmental and Quality Management Systems - Gupta, Praveen; Upadhyay, Hans (01-May-96)