Links

Looking for a Web site on the Malcolm Baldrige National Quality Award? Here are some sites that the Quality Progress staff and readers found.

www.baldrige.nist.gov
The Baldrige National Quality Program's (BNQP) official website is full of resources. Visitors can find the Baldrige criteria (in PDF format), award application forms, frequently asked questions, a calendar of deadlines and training opportunities, contact information and BNQP history. The site also includes profiles of Baldrige award recipients dating back to 1988, when the first award was given.

www.BaldrigePlus.com
This impressive site from New Zealand presents a library of case studies and best practice examples pertaining to performance excellence. Included are descriptions of the Malcolm Baldrige National Quality Award criteria, worksheets for each of the 19 areas addressed in the Baldrige system, and explanations of how to apply or do a self-assessment.

www.dhutton.com
The focus of this site is the Baldrige assessment process as a method of driving organizational change and improvement. Included are free articles on quality management and an online diagnostic. Other information builds on David Hutton’s new book, From Baldrige to the Bottom Line, published by ASQ’s Quality Press.

And ASQ’s Resource Directory, can help you locate companies that provide quality programs and services.