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Data Collection and Analysis Tools
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Books
- How to Analyze Date with Simple Plots - Nelson, Wayne (20-Jul-07)
- Managing the Customer Experience - Wilburn, Morris (12-Oct-06)
- Managing the Customer Experience - Wilburn, Morris (12-Oct-06)
- Process Quality Control - Ellis R. Ott, Edward G. Schilling, and Dean V. Neubauer (02-Mar-05)
- Process Quality Control - Ellis R. Ott, Edward G. Schilling, and Dean V. Neubauer (02-Mar-05)
- The Path to Profitable Measures - Morgan, Mark W. (14-Dec-04)
- The Path to Profitable Measures - Morgan, Mark W. (14-Dec-04)
- Applied Data Analysis for Process Improvement - Lamprecht, James L. (09-Dec-04)
- Applied Data Analysis for Process Improvement - Lamprecht, James L. (09-Dec-04)
- Statistical Engineering - Steiner, Stefan H. & R. Jock MacKay (07-Dec-04)
- Statistical Engineering - Steiner, Stefan H. & R. Jock MacKay (07-Dec-04)
- Customer Satisfaction Research Management - Derek Allen (06-Jan-04)
- Customer Satisfaction Research Management - Derek Allen (06-Jan-04)
- Analysis of Customer Satisfaction Data - Derek Allen; Tanniru R. Rao (28-Jan-00)
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