Cost Of Quality (COQ) - ASQ - Learn About Quality

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Cost of Quality (COQ)

Books

The Executive Guide to Understanding and Implementing Quality Cost Programs - Wood, Douglas C. (09-Jul-07)
Measuring What Matters - Rod Napier and Rich McDaniel (16-Nov-05)
Quality Makes Money - Pat Townsend and Joan Gebhardt (15-Apr-05)
Linking Quality to Profits (e-book) - Ittner, Christopher; Hamburg, John; Atkinson, Hawley (21-Mar-03)
Cracking the Case of ISO 9001:2000 for Service - John E. (Jack) West; Cianfrani, Charles A. (26-Jun-02)
Principles of Quality Costs - Jack Campanella, editor (20-Jul-99)

Standards

Dependability management — Part 3-3: Application guide —Life cycle costing - (23-Jan-07)
Quality management — Guidelines for realizing financial and economic benefits - (26-Oct-06)
Quality management — Guidelines for realizing financial and economic benefits - (19-Sep-06)

Dependability management — Part 3-3: Application guide —Life cycle costing - (23-Jan-07)
Quality management — Guidelines for realizing financial and economic benefits - (26-Oct-06)
Quality management — Guidelines for realizing financial and economic benefits - (19-Sep-06)

Articles

Teaching Software Quality Assurance in an Undergraduate Software Engineering Program - LaPorte, Claude Y.; April, Alain; Bencherif, Khaled (01-Jun-07)
Reaching Out to CEOs - Palmer, Brien (01-May-07)
Financial Control and Quality - Stimson, William; Dlugopolski, Tom (01-May-07)
Quantifying Machinery Availability Loss - Parks, Matthew (01-May-07)
Measuring the Cost of Quality for Management - Cokins, Gary (01-Sep-06)
Measuring the Cost of Quality - Myth or Reality? - Harris, Maude; Cokins, Gary (01-May-06)