Links
Looking for a Web site on benchmarking? Here are some sites that the Quality Progress staff and readers found.
www.bpir.com
The business performance improvement resource is a tool offered in the pursuit of performance improvement. While there are four different paid membership levels on this site, there is plenty of free information regarding benchmarking, best practices, performance measurement and business excellence. This link also includes free access to newsletters, and an interactive forum is coming soon.
www.PracticeDatabase.com
The site of Best Practices, LLC, is an online membership database of more than 3,000 business improvement techniques for a variety of industries and functions. The database clusters into five main subject areas: sales and marketing, human resources, business operations, customer satisfaction and knowledge management.
The Benchmarking Exchange at www.benchnet.com
A site that offers comprehensive information on benchmarking, knowledge management, best practices, and quality and process improvement.
Ebenchmarking at www.ebenchmarking.com
This site provides individuals in large corporations or government organizations means to subscribe online to a free monthly e-mail newsletter that can be useful in supporting internal benchmarking efforts. In addition, an extensive list of links, including benchmarking organizations representing various industries, is included.
The Telecommunications Benchmarking International Group at www.tbig.org/
The Telecommunications Benchmarking International Group’s site includes membership information, studies the group is conducting and information about the annual meeting. Many links to other benchmarking sites are listed.
www.arts.uwaterloo.ca
The University of Waterloo in Canada site features an online survey questionnaire for Canadian firms and the first wave of feedback and results from the survey. In addition, there is information on service quality and service productivity management practices, along with articles, resources and links to other sites.
And ASQ’s Resource Directory, can help you locate companies that provide quality programs and services. |
