More on Quality Quotes....
Feigenbaum: Keys to Recovery
In November's Quality Progress, A.V. Feigenbaum outlines five areas quality
professionals must focus on to help
organizations succeed as the economy recovers. Read Spring Into Action.
Also visit the QP Web site to listen to an interview with
Feigenbaum and view his presentation from the 2009 World Conference on Quality and Improvement.
Remove the Terror and the Error from Auditing
In The Software Audit Guide, John W. Helgeson
sets out to remove the terror and the error
while improving the software audit process. The
book includes a checklist of more than 1,300
questions to stimulate creative thinking.
Free Quality Tool -
Pareto Chart
Use this fundamental quality tool to capture and
analyze problem occurrences in your processes.
Check out more downloadable tools...
Featured Case Study
Best Practice in Peer Assessment
The Aldine Independent School District uses a peer review assessment model to gauge the level of deployment for strategic goals, objectives, and action plans.
Find More Case Studies
Search more than 1,400 examples of quality in the real world.
Featured Quality Classic
Hypothesis Testing:
Guilty or Innocent
A remarkable parallel exists between hypothesis testing, as practiced by quality professionals, and the criminal justice system.
Hot Topics In Quality
- Baldrige Award
- Certification
- Cost Of Quality
- Food Safety
- The Future of Quality
- Global Issues
- ISO 9001:2008
- Lean Six Sigma
- Making the Case for Quality
- Pharmaceutical GMP Professional Certification
- Social Responsibility
-
Surviving the Economic Crisis
Your Questions Answered
Performance Excellence USA Podcast
Listen to weekly interviews with Baldrige practitioners, experts, and award recipients.
Guide to the Quality
Body of Knowledge
Review the framework of topics in the Quality Body of Knowledge, and learn how you can participate in developing and distributing information on quality.
Quality Tools
-
Analyze cause & effect (Fishbone)
-
Map processes (Flowchart)
-
See freq. distribution (Histogram)
-
Analyze occurrences (Pareto)
-
View X-Y relationships (Scatter)
-
Collect/analyze data (Check Sheet)
-
Track processess (Control Chart)
See all downloadable tools...
Subject Matter Experts
Information Services
Search the Knowledge Center
Create a custom search and zero in on the information you need.






