Baldrige Honors 3 with 2008 Awards
Three organizations were named recipients of the 2008 Malcolm Baldrige National Quality Award: Cargill Corn Milling North America of Wayzata, Minnesota in the manufacturing category; Poudre Valley Health System of Fort Collins, Colorado in the health care category; and Iredell-Statesville Schools of Statesville, North Carolina in the education category.
For details, visit the Knowledge Center Hot Topics page on Baldrige.
Paul Borawski: The Future of Quality
ASQ’s Executive Director And Chief Strategic Officer,
On Where We Go from Here
The Future of Quality - Introduction
Paul Borawski spends 31 minutes, in audio and video format, describing ASQ’s 2008 Future of Quality Study, which identifies seven key forces that will shape what comes.
Quality, Innovation, Future Study, Globalization, Technology, Healthcare
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The world is changing - and quality professionals who want to stay at the head of the parade need to change too.
See and hear Borawski describe ASQ’s 2008 Future of Quality Study, which identifies seven key forces that will shape what comes. View or listen online, or download the files for later.
Also visit ASQ’s 2008 ASQ Futures Study page, which outlines the major forces at work and lays out different scenarios for how those forces could play out in years to come. Download a full-color PDF brochure detailing the study in PDF form, and read more about the current study and ASQ’s Future of Quality research since 1998.
Helping Hospitals Avoid "Never Events"
Simply put, a "never event" in healthcare is something you want never to happen. The latest Quality Quarterly Report from ASQ details a recent study of healthcare quality practitioners, and offers suggestions for ways that healthcare institutions can prevent “never events” from happening. The suggestions range from simple, common-sense steps to solutions afforded by modern technologies. The report also points out things that patients can do to reduce the likelihood of suffering one of these unfortunate occurrences.
You can buy an electronic copy of ANSI/ISO/ASQ Q9001-2008 today. (That's the American National Standard version of ISO 9001:2008)
The electronic copy is a PDF that can be viewed on your computer but can't be printed. Buy it.
Want a hard copy instead? You can order a hard copy right now. Order it.
Need a site license? Look no further.
ASQ will be the only place to get the American National Standard version of ISO 9001:2008.
Everything you need to know about ISO 9001:2008: We've made the update to ISO 9001 the subject of our latest Hot Topics page in the Knowledge Center. Check it out for details on the release, relevant articles from our archives, and some words of comfort (in mp3 format) from John E. "Jack" West.
Featured Case Study
Cutting Inefficiency -- with a Saw, and Six Sigma
One of the most crucial steps in the in the ultra-complex process of making semiconducters is "wafer-sawing," which is where many defects occur. This case study from Six Sigma Forum Magazine shows how one company used Six Sigma tools to improve its final yield of good products from 62 percent to 99.4 percent -- a 245-fold reduction in defects. Logged-in subscribers: Instant Access. Or you can subscribe or buy a PDF.
Search more than 1,400 examples of quality in the real world. Sort by topic, industry, date and more.
Featured Quality Classic
This paper, delivered at a Quality Auditing Conference in 1999 by Harry Ainscough and Peter Gauthier, presents four terrific "war stories" about times when, in the diplomatic words of the authors, "disruptive events" reared their heads during auditing processes. PDF format, 530 KB, Open Access.
Hot Topics In Quality
- Baldrige Award
- Certification
- Cost Of Quality
- Food Safety
- The Future of Quality
- Global Issues
- ISO 9001:2008
- Making the Case for Quality
- Six Sigma
- Social Responsibility
A Children's Book
on Quality
ASQ's John Van Slyke interviews Barbara A. Cleary, author of the newly released "Claire Anne and the Talking Hat", an illustrated story book that introduces elementary and middle school-aged children to basic quality tools and principles. Listen to the audio of the interview:
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Download the Audio
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