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Today's Quality Quote: "Good companies tell you how they collect employee suggestions. Great companies tell you how they use them." - Harvard Business Review
More on Quality Quotes....

Editor's Picks


Feigenbaum: Keys to Recovery
In November's Quality Progress, A.V. Feigenbaum outlines five areas quality
professionals must focus on to help
organizations succeed as the economy recovers. Read Spring Into Action.

Also visit the QP Web site to listen to an interview with
Feigenbaum and view his presentation from the 2009 World Conference on Quality and Improvement.

Remove the Terror and the Error from Auditing 
In The Software Audit Guide, John W. Helgeson
sets out to remove the terror and the error
while improving the software audit process. The
book includes a checklist of more than 1,300
questions to stimulate creative thinking.  

 


Free Quality Tool - Pareto Chart 
Use this fundamental quality tool to capture and
analyze problem occurrences in your processes.


Check out more downloadable tools...


 

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