Transforming the Food Supply Chain
In the latest installment of a three-part interview series, food safety experts Steve Wilson and Janet Raddatz discuss applying quality systems to the supply chain. Listen now (MP3, 5.23 MB, 5:40). Part one, Why HACCP and Other Certifications Help You, is also available.
One Step Away from the New ISO 9001
The ISO 9001 standard has progressed to the Final Draft International Standard (FDIS) stage. The latest draft, ISO/FDIS 9001:2008 Quality management systems - Requirements, is available in the ASQ store. The final published standard is expected in October 2008.
Learn more about standards development in Standards Central.
100 Top Hospitals Announced
Thomson Reuters released its 100 Top Hospitals: Performance Improvement Leaders study on August 11.
Read case study articles from two of the organizations making this year's list, Bronson Methodist Hospital (Instant Access for ASQ Members) and Pocono Medical Center (Open Access).
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Explore ASQ’s new Web features through a downloadable page-by-page tour. (PDF, 2.5 MB)
Featured Case Study
Prescription for Community-Based Care Includes ISO 9001
Nearly 2 million people in the U.S. rely on Coumadin® or its generic equivalent, warfarin, to prevent blood clots, but complications can arise if patients are not monitored closely. Could quality principles such as those found in ISO 9001 play a role in this patient safety issue?
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Featured Quality Classic
"The Future of Quality" -- As Envisioned in 1946
World War II had been over for less than a year when George D. Edwards, director of quality assurance for Bell Telephone Laboratories, laid out his vision of quality's future in this 1946 article from Industrial Quality Control magazine. His insights, viewed from today's perspective, might surprise you. Logged in members: Instant Access. Or you can buy a PDF.
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