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Library Categories
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Articles
- The True Test of Loyalty - Hayes, Bob (01-Jun-08)
- Map Quest - Cox, Tracy (01-May-08)
- The Great Debate - Mors, Terry A. (01-Apr-08)
- Eyes on the Dashboard at Mercy Health System - Daniels, Susan E. (01-Apr-08)
- Sharp HealthCare Gets to the Point in Managing Diabetes - Daniels, Susan E. (01-Apr-08)
- Healthcare Department Reduces Cycle Time and Errors - Powers, Donna ;Paul, Mary (01-Feb-08)
- Career Corner: Corporations Tout Social Responsibility - Lindborg, Hank (01-Feb-08)
- Sharpen Your Auditing Skills - Kausek, Joe (01-Feb-08)
- Career Corner: Managing a Multigenerational Workforce - Whitacre, Teresa (01-Dec-07)
- Quality in the First Person: Quality Principles and Alzheimer's - Carrico, Robert (01-Dec-07)
- QMS Certification: Down With Disillusionment - Gyani, Girdhar (01-Dec-07)
- Standards Outlook: Too Much Talk, Not Enough Auditing - Russell, J.P. (01-Dec-07)
- Standards Outlook: Auto Industry Drives to Improve Healthcare - Reid, R. Dan (01-Nov-07)
- When Project Termination Is the Beginning - Goodman, Kathleen J.; Kasper, Scott A.; Leek, Kim (01-Nov-07)
- Eight Steps to Sustain Change - Schultz, John R. (01-Nov-07)
- Book Review: How Doctors Think - O'Hara, William P. (01-Nov-07)
- Finding a Satisfactory Way to Measure the Healthcare Experience - Mukhopadhyay, Arup Ranjan; Ghosh, Sadhan Kumar (01-Nov-07)
- Applying the Toyota Production System to a Healthcare Organization: A Case Study on a Rural Community Healthcare Provider - Collins, Kevin F.; Muthusamy, Senthil K. (01-Oct-07)
- Achieve Compliance Through CI - Chow, Alan F.; Bowman, Ronald; Wittenberg, Leonard C. (01-Oct-07)
- Standards Outlook: Output Really Does Matter - West, John E. "Jack" (01-Oct-07)
- Avoid Random Acts of Improvement With Baldrige - Werner, John (01-Sep-07)
- Build Loyalty Through Experience Management - Berry, Leonard L.; Carbone, Lewis P. (01-Sep-07)
- Benchmarking in Hospitals: More Than a Scorecard - Sower, Victor (01-Aug-07)
- Cultural Transformation & Quality Measures Beyond Lean - D'Angelo, Rita; Zarbo, Richard J. (01-May-07)
- Exceeding Patient Expectations of Their Hospital Experience - Benitez, Yanira; Billingsley, Brooke (30-Apr-07)
- Caring Culture and Results Focus Lead to Baldrige Award - Goonan, Kathleen Jennison (01-Mar-07)
- Total Quality Management in a Chosen Section of the Hospitals in Amman, Jordan - Al-Marsumi, Mujbil (01-Jan-07)
- Hospital Reduces Medication Errors Using DMAIC and QFD - Benitez, Yani; Forrester, Leslie; Hurst, Carolyn; Turpin, Debra (01-Jan-07)
- Standards Outlook: Developing the Voluntary Healthcare Standard - Reid, R. Dan (01-Nov-06)
- Standardizing Healthcare Projects - Does, Ronald J.M.M.; Vermaat, Thijs M.B.; de Koning, Henk; Bisgaard, Soren; van den Heuvel, Jaap (01-Nov-06)
- Employee and Patient Focus Earns the Baldrige - Funk, Valerie (01-Aug-06)
- Make Healthcare Lean - Manos, Anthony; Sattler, Mark; Alukal, George (01-Jul-06)
- Finding Knowledge Lost in Data: Data Quality in Physician Report Cards and Pay for Performance Programs - Novicoff, Wendy (01-May-06)
- The HOPE Method: Health Oriented Process Evaluator - Gookins, Bud (01-May-06)
- The Lean Journey of ProMedica Laboratories - Sattler, Mark; Awada, Randa (01-May-06)
- A Model for Discharge Coordination in a Hospital - Kato, Shogo; Tsuru, Satoko; Iizuka, Yoshinori; Takahashi, Mafuyu (01-May-06)
- Clinical Transformation: Changing Processes, Utilizing Clinical Content - Chaiken, Barry (01-May-06)
- The Use of Control Charts in Health-Care and Public-Health Surveillance (With Discussion and Rejoinder) - Woodall, William H.; Mohammed, Mohammed A.; Lucas, James M.; Watkins, Rochelle; Steiner, Stefan H.; Benneyan, James C.; Grigg, Olivia A.; Spiegelhalter, Avid J.; Burkom, Howard (01-Apr-06)
- A Quest For Quality - Zimmerman, Roseanne; Smith, Rhonda; Fernandes, Christopher M.B.; Smith, Teresa; Al darrab, Ayad (01-Mar-06)
- Faster Turnaround Time - Pellicone, Angelo; Martocci, Maude (01-Mar-06)
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