Leadership
Chairperson
David Eitel, MD, MBA
Director, Health Services Design
Department of Emergency Medicine
The York Hospital
1001 South George Street
York, PA 17403
(717) 495-5314
daveitel@comcast.net
Chair Elect
Joe Fortuna, MD
Medical Director
E&C and AHG Divisions
Delphi Corp./Automotive Industry Action Group
Troy, MI
(248) 709-6669
josephf41@AOL.COM
Secretary
Pierce Story
Director
Jumbee, Inc.
PO Box 979
Wells, ME 04090-0979
(978) 662-4383
pbstory@jumbee.com
Treasurer
Laura Kinney
Organizational Effectiveness Consultant
Multicare Health System
315 Martin Luther King Jr Way
Tacoma, WA 98415-0299
(253) 403-7348
laura_kinney@msn.com
Standing Committee Chairs
Audit Chair
John Harrison, RN, CMQ/OE
DNV Healthcare
3390 W Lambert Ln
Tucson, AZ 85742
(520) 548-5955
jmhconsulting@earthlink.net
Certification Chair
John Harrison, RN, CMQ/OE
DNV Healthcare
3390 W Lambert Ln
Tucson, AZ 85742
(520) 548-5955
jmhconsulting@earthlink.net
Database Chair
William H. Dunwoody, MBA, CMQ/OE, EMTP
Scholar-Practitioner
International Institute for Organizational Excellence, LLC
852 E Madison Rd
Madison, ME 04950
(207) 649-3074
whd@iioe.net
Education & Scholarship Chair
Richardo Leano, MD
President and CEO
H.O.R.S.E Anesthesia
1801 NW 125th Ter
Pembroke Pines, FL 33028-2552
(954) 530-2502
ralmdmba@yahoo.com
Keith Messner, MD
Cape Fear Valley Health System
3911 Southern Oaks Dr Unit 15
Fayetteville, NC 28314-0998
(910) 778-9871
khmessner@aol.com
Immediate Past Chair
James Levett, MD, FACS
Chief Medical Officer
Physicians' Clinic of Iowa, PC
Department of Surgical Specialists
Cardiothoracic & Vascular Surgery
830 4th Ave SE
Cedar Rapids, Iowa 52403
(319) 362-5118
jmlevett@hotmail.com
Internet Liaison
William H. Dunwoody, MBA, CMQ/OE, EMTP
Scholar-Practitioner
International Institute for Organizational Excellence, LLC
852 E Madison Rd
Madison, ME 04950
(207) 649-3074
whd@iioe.net
Lean Liaison
Carla Konzel
Lean Six Sigma Facilitator, CSSBB
St. Vincent Health Center
3817 Beech Av
Erie, PA 16508-3112
(814) 452-5729
ckonzel@svhs.org
Listserve Administrator
John Harrison, RN, CMQ/OE
DNV Healthcare
3390 W Lambert Ln
Tucson, AZ 85742
(520) 548-5955
jmhconsulting@earthlink.net
Membership Chair
Douglas Dotan, MA, CQIA
President
CRG Medical
PO Box 2042
Bellaire, TX 77401
(713) 825-7900
ddotan@crgmedical.com
Newsletter Editor
Glenn Bodinson, CEO
BaldrigeCoach
826 Belt Line Plz
Richardson, TX 75080-5502
(972) 489-5430
glenn@baldrige-coach.com
Nominating Committee Chair
James Levett, MD, FACS
Chief Medical Officer
Physicians' Clinic of Iowa, PC
Department of Surgical Specialists
Cardiothoracic & Vascular Surgery
830 4th Ave SE
Cedar Rapids, Iowa 52403
(319) 362-5118
jmlevett@hotmail.com
Program Chair
Pierce Story
Director
Jumbee, Inc.
PO Box 979
Wells, ME 04090-0979
(978) 662-4383
pbstory@jumbee.com
Quality Management Planning Chair
Joe Fortuna, MD
Medical Director
E&C and AHG Divisions
Delphi Corp./Automotive Industry Action Group
Troy, MI
(248) 709-6669
josephf41@AOL.COM
Standards Chair
R. Dan Reid
Management Systems Consulting, LLC
351 Hillcliff Dr
Waterford, MI 48328-2522
(248) 705-2578
rdreid@aol.com
Student Branch Representative
M.M. "Mickey" Christensen, PE (Ret)
President
TQM Systems
12382 Mollylea Drive
Baton Rouge, LA 70815
(225) 273-4972
tqmiso@eatel.net
Voice of the Customer Chair
Celeste Nair
Medical Health Services Auditor
6157 N. Sheridan Rd Apt 4G
Chicago, IL 60660-2815
(773) 262-4451
celaud@rcn.com
ASQ Contacts
Cynthia Nazario
Administrator, ASQ Community Development
(800) 248-1946 , X7442
CNazario@asq.org
Ray Zielke
Manager, ASQ Market Development
(800) 248-1946
RZielke@asq.org
Regional Counselors
Region 01
Connecticut, Maine, Massachusetts, New Hampshire, Rhode Island, Vermont
William H. Dunwoody, MBA, CMQ/OE, EMTP
Scholar-Practitioner
International Institute for Organizational Excellence, LLC
852 E Madison Rd
Madison, ME 04950
(207) 649-3074
whd@iioe.net
Region 02
New York, Pennsylvania
Rita L. Ratcliffe, MD, MBA, CQA
Principal
Medical Excellence
19 Sunset Blvd
Pittsford, NY 14534
(585) 385-4954
DrRitaMedEx@aol.com
Region 03
Connecticut, New Jersey, New York
Vacant
Please contact Douglas Dotan, Membership Chair at ddotan@crgmedical.com for more information
Region 04
Alberta, British Columbia, Labrador, Manitoba, New Brunswick, New Foundland, Nova Scotia, Ontario, Quebec, Saskatchewan
Vacant
Please contact Douglas Dotan, Membership Chair at ddotan@crgmedical.com for more information
Region 05
Delaware, Maryland, New Jersey, North Carolina, Pennsylvania, Washington-DC
Robert Burney, MD
Director, Quality Improvement
Medical Services, U.S. Department of State
2700 Virginia Ave. NW
Washington, DC
(202) 663-2453
BurneyRG@state.gov
Frank D. McCormack, MD
Anesthesiologist
Maryland General Hospital
827 Linden Avenue
Baltimore, MD 21201
(410) 225-8176
frankdasq@comcast.net
Region 06
Alaska, California, Hawaii, Idaho, Montana, Nevada, Oregon, Utah, Washington
Laura Kinney
Organizational Effectiveness Consultant
Multicare Health System
315 Martin Luther King Jr Way
Tacoma, WA 98415-0299
(253) 403-7348
laura_kinney@msn.com
Region 07
Arizona, California, Mexico, Nevada
Diane R. Blixt, CLS, CMQ/OE
Lab Manager
High Desert Health System
20130 Gilmore St.
Winnetka, CA 91306-4210
(661) 945-8405
dblixt@dhs.lacounty.gov
Region 08
Kentucky, Ohio, Pennsylvania, West Virginia
Steven A. Pettyjohn
President
Quality Assist Consulting
Westlake, OH
(440) 899-2767
qaci@adelphia.net
Region 09
Illinois, Indiana, Kentucky, Ohio
Vacant
Please contact Douglas Dotan, Membership Chair at ddotan@crgmedical.com for more information
Region 10 Counselor
Indiana, Michigan, Ohio
R. Dan Reid
Management Systems Consulting, LLC
351 Hillcliff Dr
Wateford, MI 48328-2522
(248) 705-2578
rdreid@aol.com
John Lobo, MBA, BS, CSSBB
Director, Vascular Services
William Beaumont Hospital
3601 W. Thirteen Mile Road
Royal Oak, MI
(248) 898-1871
jlobo@beaumonthospitals.com
Region 11 Counselor
North Carolina, South Carolina, Tennessee, Virginia
Vacant
Please contact Douglas Dotan, Membership Chair at ddotan@crgmedical.com for more information
Region 12 Counselor
Illinois, Iowa, Minnesota, South Dakota, Wisconsin
M. Katherine Reller
Reller Consulting
6662 Crest View Ln NW
Rochester, MN 55901-8638
(507) 261-4873
mkr@rellerconsulting.com
Region 13 Counselor
Colorado, Iowa, Kansas, Missouri, Nebraska
James Levett, MD, FACS
Medical Director
Physician's Clinic of Iowa, PC
Surgical Specialists' Department
Cardiothoracic & Vascular Surgery
830 4th Ave SE
Cedar Rapids, Iowa 52403
(319) 362-5118
jmlevett@hotmail.com
Sarah Pavelka
Healthcare Consulting
1122 W 11th St
Cedar Falls, IA 50613-2414
(641) 780-0810
spavelka@lisco.com
Region 14 Counselor
Arkansas, Louisiana, Mexico, New Mexico, Oklahoma, Texas
Douglas Dotan, MA, CQIA
President
CRG Medical
5009 Evergreen Street
Bellaire, TX 77401
(713) 825-7900
ddotan@crgmedical.com
Section 15 Counselor
Alabama, Florida, Georgia, Louisiana, Mississippi, Puerto Rico
Vacant
Please contact Douglas Dotan, Membership Chair at ddotan@crgmedical.com for more information
Region 25 Counselor
International
Alberto San Miguel, MD
Marketing and Quality Manager
TCba SALGUERO, Diagnostic Center
Buenos Aires, Argentina
5411-4860-1000
albertosanmiguel@ciudad.com.ar
