Using Advanced Process Simulation Methodology to Plan for a Major Facility Renovation

Surgical Suite at The Children's Hospital of Wisconsin (CHW)

by Kolker, Alexander

Children’s Hospital of Wisconsin (CHW) is in the planning stages for a major facility renovation of its surgical suite to increase capacity; patient, physician, and staff satisfaction; and efficiency of surgical services...

• Filetype: pdf
• Publish date: 2009-12
• Keywords:Case study; Healthcare; Process simulation; Computer simulation methodology; Problem solving; Root cause analysis; Patient flow; Capacity; Business results

Reduction in Gross Accounts Receivable By Reducing Delays In Documentation, Coding and Billing

by Helgeson-Britton, Pam

At SMDC Health System in Duluth, Minnesota, dollars in accounts receivable (A/R) had increased in the discharged, not final billed (DNFB) portion of active A/R over 12 months. By reducing delays in documentation, coding, and billing, gross A/R could be reduced by

• Filetype: pdf
• Publish date: 2009-12
• Keywords:Case study; Root cause analysis; Business results; Process management; Value stream map; PICK chart

Planning and Implementation of a Multidimensional Hand-Hygiene Program

Reduce the Risk of Healthcare Associated Infections (HAI) at Rapid City Regional Hospital (RCRH)

by Boersma, Beth; Keegan, J. M.

Rapid City Regional Hospital implemented a multidimensional hand-hygiene program to improve hand-hygiene adherence in accordance with The Joint Commission (TJC) Patient Safety Goal #7: Reduce the risk of healthcare associated infections (HAI)...

• Filetype: pdf
• Publish date: 2009-12
• Keywords:Case study; Business results; Healthcare; Healthcare Associated Infections (HAI); Infection control; Hand hygiene; Root cause analysis; Problem solving; Workplace culture