Quality in Government

Books

La Gestion de la Calidad de los Procesos de Decision - Mawby, William D. (2005)
The Integrated Enterprise Excellence System - Forrest W. Breyfogle III (2008)
Integrated Enterprise Excellence Volume I: The Basics - Forrest W. Breyfogle III (2008)
The Desk Reference of Statistical Quality Methods, Second Edition - Mark L. Crossley (2008)
Pocket Guide to Performance Management - Mark Graham Brown (2010)
Integrated Enterprise Excellence Volume III ? Improvement Project Execution - Forrest W. Breyfogle III (2007)
Integrated Enterprise Excellence Volume II ? Business Deployment - Forrest W. Breyfogle III (2008)
Making Government Great Again - John D. Baranzelli, P.E. (2010)
Statistical Quality Control for the Six Sigma Green Belt - Bhisham C. Gupta and H. Fred Walker (2007)
Learning Lean 5S: Quality Pocket of Knowledge (QPoK) - ASQ (19-Nov-09)
The Software Audit Guide - John W. Helgeson (15-Oct-09)
The Certified Software Quality Engineer Handbook - Linda Westfall (28-Sep-09)
The Software Audit Guide - John W. Helgeson (25-Sep-09)
The Certified Software Quality Engineer Handbook - Linda Westfall (24-Sep-09)
HALT, HASS, and HASA Explained - Harry W. McLean (13-May-09)
The Baldrige User's Guide - John Vinyard and John Latham (06-May-09)
A Practical Field Guide for ISO 9001:2008 - Erik Valdemar Myhrberg (04-May-09)
Project Management of Complex and Embedded Systems - Pries, Kim H., Quigley, John M. (22-Apr-09)
Correct! Prevent! Improve! - Kathy Roberts; Jeanne Ketola (13-Apr-09)
Do It Right the Second Time, Second Edition - Peter Merrill (13-Apr-09)
Correct! Prevent! Improve! - Kathy Roberts; Jeanne Ketola (13-Apr-09)
HALT, HASS, and HASA Explained - Harry W. McLean (07-Apr-09)
Six Sigma for the New Millennium - Kim H. Pries (23-Mar-09)
Six Sigma for the New Millennium - Kim H. Pries (17-Mar-09)
Do It Right the Second Time, Second Edition - Peter Merrill (16-Mar-09)
Root Cause Analysis - Duke Okes (10-Mar-09)
Root Cause Analysis - Duke Okes (24-Feb-09)
ISO 9001:2008 Internal Audits Made Easy - Ann W. Phillips (20-Jan-09)
ISO 9001:2008 Explained, Third Edition - Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West (13-Jan-09)
The Certified Six Sigma Black Belt Handbook, Second Edition - T.M. Kubiak and Donald W. Benbow (09-Jan-09)
ISO 9001:2008 Internal Audits Made Easy - Ann W. Phillips (08-Jan-09)
ISO 9001:2008 Explained, Third Edition - Charles A. Cianfrani, Joseph J. Tsiakals, and John E. (Jack) West (10-Dec-08)
The Certified Quality Engineer Handbook, Third Edition - Connie M. Borror, editor (24-Nov-08)
Executive Focus - Grace L. Duffy and John W. Moran (17-Nov-08)
ISO Lesson Guide 2008 - Dennis R. Arter and J.P. Russell (11-Nov-08)
The Certified Quality Engineer Handbook, Third Edition - Connie M. Borror, editor (28-Oct-08)
Combination Products - Gopalaswamy, Smita; Gopalaswamy, Venky (25-Sep-08)
Quality Audits for Improved Performance, Third Edition - Dennis R. Arter (20-Aug-08)
Handbook of Software Quality Assurance, Fourth Edition - Schulmeyer, Gordon G. (25-Jul-08)
Software Engineering Quality Practices - Kandt, Ronald Kirk (24-Jul-08)
The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices, Second Edition - Amiram Daniel and Ed Kimmelman (06-Jun-08)
The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices, Second Edition - Amiram Daniel and Ed Kimmelman (06-Jun-08)
Common Sense Project Management - Wayne Turk (30-Apr-08)
Common Sense Project Management - Wayne Turk (30-Apr-08)
The Certified Six Sigma Green Belt Handbook - Roderick A. Munro, Matthew J. Maio, Mohamed B. Nawaz, Govindarajan Ramu, and Daniel J. Zrymiak (02-Jan-08)
The Certified Six Sigma Green Belt Handbook - Roderick A. Munro, Matthew J. Maio, Mohamed B. Nawaz, Govindarajan Ramu, and Daniel J. Zrymiak (02-Jan-08)
2007 Quality Progress Salary Survey - ASQ (06-Dec-07)
The Desk Reference of Statistical Quality Methods, Second Edition - Mark L. Crossley (26-Nov-07)
DOE Simplified, 2nd Edition: Practical Tools for Effective Experimentation - Mark J. Anderson and Patrick J. Whitcomb (07-Aug-07)
The Executive Guide to Understanding and Implementing Quality Cost Programs - Douglas C. Wood (09-Jul-07)
The Executive Guide to Understanding and Implementing Quality Cost Programs - Douglas C. Wood (09-Jul-07)
Fundamental Concepts for the Software Quality Engineer, Volume 2 - Sue Carroll and Taz Daughtrey, editors (28-Jun-07)
Fundamental Concepts for the Software Quality Engineer, Volume 2 - Sue Carroll and Taz Daughtrey, editors (28-Jun-07)
The Certified Quality Process Analyst Handbook - Eldon H. Christensen, Kathleen M. Coombes-Betz, and Marilyn S. Stein (02-May-07)
The Certified Quality Process Analyst Handbook - Eldon H. Christensen, Kathleen M. Coombes-Betz, and Marilyn S. Stein (02-May-07)
Enabling Excellence - Timothy A. Pine (18-Apr-07)
The Analysis of Means: A Graphical Method for Comparing Means, Rates, and Proportions - Peter R. Nelson, Peter S. Wludyka, and Karen A. F. Copeland (18-Apr-07)
Enabling Excellence - Timothy A. Pine (18-Apr-07)
The Advanced Project Management Memory Jogger - GOAL/QPC (18-Apr-07)
Six Sigma Business Scorecard, Second Edition - Praveen Gupta (18-Apr-07)
Statistical Quality Control for the Six Sigma Green Belt - Bhisham C. Gupta and H. Fred Walker (05-Apr-07)
The Internal Auditing Pocket Guide - J.P. Russell (08-Mar-07)
The Internal Auditing Pocket Guide - J.P. Russell (08-Mar-07)
The Executive Guide to Understanding and Implementing Lean Six Sigma - Robert M. Meisel, Steven J. Babb, Steven F. Marsh, & James P. Schlichting (14-Feb-07)
The Executive Guide to Understanding and Implementing Lean Six Sigma - Robert M. Meisel, Steven J. Babb, Steven F. Marsh, & James P. Schlichting (14-Feb-07)
The Certified HACCP Auditor Handbook - ASQ Food, Drug, and Cosmetic Division (22-Jan-07)
The Certified HACCP Auditor Handbook - ASQ Food, Drug, and Cosmetic Division (22-Jan-07)
Baldrige Award Winning Quality - 16th Edition - Mark Graham Brown (15-Dec-06)
2006 Quality Progress Salary Survey - ASQ (08-Dec-06)
Leading Innovation - Jeff DeGraff and Shawn Quinn (12-Oct-06)
Six Sigma for Business Excellence - Przekop, Penelope (12-Oct-06)
Managing the Customer Experience - Morris Wilburn (12-Oct-06)
Managing the Customer Experience - Morris Wilburn (12-Oct-06)
Seeing David in the Stone - James B. Swartz and Joseph E. Swartz (11-Oct-06)
Knowledge Management Excellence - H. James Harrington and Frank Voehl (29-Sep-06)
Resource Management - Harrington, H. James (29-Sep-06)
Project Management Excellence - H. James Harrington and Thomas McNellis (29-Sep-06)
Change Management Excellence - Harrington, H. James (29-Sep-06)
Process Management Excellence - Harrington, H. James (28-Sep-06)
WordSuccess - Pete Geissler (08-Sep-06)
WordSuccess - Pete Geissler (08-Sep-06)
Effective Implementation of ISO 14001 - Block, Marilyn R. (28-Aug-06)
Effective Implementation of ISO 14001 - Block, Marilyn R. (28-Aug-06)
Benchmarking - Robert C. Camp (23-Aug-06)
Managing Contract Quality Requirements - Pennella, C. Robert (17-Jul-06)
Managing Contract Quality Requirements - Pennella, C. Robert (17-Jul-06)
Process Mapping, Process Improvement, and Process Management - Madison, Dan (05-May-06)
Six Sigma Quality Improvement with MINITAB - Henderson, G. Robin (05-May-06)
Beyond Governance - Martin Fahy, Anastasia Weiner, and Jeremy Roche (05-May-06)
Beyond Six Sigma - Gary Plaster and Jerry Alderman (05-May-06)
Root Cause Analysis - Bj?rn Andersen and Tom Fagerhaug (24-Mar-06)
Root Cause Analysis - Bj?rn Andersen and Tom Fagerhaug (24-Mar-06)
The Quality Improvement Handbook, Second Edition - ASQ Quality Management Division; John E. Bauer, Grace L. Duffy, Russell T. Westcott, editors (07-Mar-06)
The Quality Improvement Handbook, Second Edition - ASQ Quality Management Division; John E. Bauer, Grace L. Duffy, Russell T. Westcott, editors (07-Mar-06)
The Magic of Self-Directed Work Teams - Palmes, Paul C. (30-Nov-05)
The Magic of Self-Directed Work Teams - Palmes, Paul C. (30-Nov-05)
Safe and Sound Software - Faris, Thomas H. (21-Nov-05)
Safe and Sound Software - Faris, Thomas H. (21-Nov-05)
Competing for Customers and Winning with Value - R. Eric Reidenbach and Reginald W. Goeke (16-Nov-05)
Competing for Customers and Winning with Value - R. Eric Reidenbach and Reginald W. Goeke (16-Nov-05)
Managing Service Delivery Processes - Harvey, Jean (22-Sep-05)
Managing Service Delivery Processes - Harvey, Jean (22-Sep-05)
The Certified Manager of Quality/Organizational Excellence Handbook - Westcott, Russell T. (25-Aug-05)
Everyday Excellence - Shearer, Clive (19-Aug-05)
Everyday Excellence - Shearer, Clive (19-Aug-05)
Transactional Six Sigma for Green Belts - Windsor, Samuel E. (11-Aug-05)
Transactional Six Sigma for Green Belts - Windsor, Samuel E. (11-Aug-05)
5S for Service Organizations and Offices - Sarkar, Debashis (08-Aug-05)
5S for Service Organizations and Offices - Sarkar, Debashis (08-Aug-05)
Leadership For Results - Barker, Tom (01-Aug-05)
The Team Effectiveness Survey Workbook - Robert W. Bauer and Sandra S. Bauer (11-Jul-05)
The Team Effectiveness Survey Workbook - Robert W. Bauer and Sandra S. Bauer (11-Jul-05)
Actionable Performance Measurement - Howell, Marvin T. (28-Jun-05)
Actionable Performance Measurement - Howell, Marvin T. (28-Jun-05)
The Management System Auditor's Handbook - Kausek, Joe (14-Jun-05)
The Management System Auditor's Handbook - Kausek, Joe (14-Jun-05)
ISO 9001:2000 - Vivek (Vic) Nanda (18-May-05)
SPC for Right-Brain Thinkers - Lon Roberts (29-Apr-05)
SPC for Right-Brain Thinkers - Lon Roberts (29-Apr-05)
Quality Makes Money - Pat Townsend and Joan Gebhardt (15-Apr-05)
Quality Makes Money - Pat Townsend and Joan Gebhardt (15-Apr-05)
Business Performance through Lean Six Sigma - James T. Schutta (15-Mar-05)
Business Performance through Lean Six Sigma - James T. Schutta (15-Mar-05)
Inside Knowledge - David Fearon & Steven A. Cavaleri (07-Mar-05)
Six Sigma for the Next Millennium - Pries, Kim H. (02-Mar-05)
Six Sigma for the Next Millennium - Pries, Kim H. (02-Mar-05)
The Quality Toolbox, Second Edition - Nancy R. Tague (25-Feb-05)
The Quality Toolbox, Second Edition - Nancy R. Tague (25-Feb-05)
Design for Six Sigma as Strategic Experimentation - Cook, H.E. (04-Nov-04)
Design for Six Sigma as Strategic Experimentation - Cook, H.E. (04-Nov-04)
Effective Writing for the Quality Professional - Jane Campanizzi (02-Aug-04)
Effective Writing for the Quality Professional - Jane Campanizzi (02-Aug-04)
Homeland Security Assessment Manual - Fisher, Donald C. (20-Jul-04)
Managing with Conscience for Competitive Advantage - Pete Geissler (20-Jul-04)
Managing with Conscience for Competitive Advantage - Pete Geissler (20-Jul-04)
Homeland Security Assessment Manual - Fisher, Donald C. (20-Jul-04)
Measurement Matters - Brooks Carder and Patrick Ragan (06-Jul-04)
Decision Process Quality Management - Mawby, William D. (06-Jul-04)
Measurement Matters - Brooks Carder and Patrick Ragan (06-Jul-04)
Simplified Project Management for the Quality Professional - Westcott, Russell T. (06-Jul-04)
Simplified Project Management for the Quality Professional - Westcott, Russell T. (06-Jul-04)
Decision Process Quality Management - Mawby, William D. (06-Jul-04)
Experimental Design for Combinatorial and High Throughput Materials Development - Cawse, James N. (04-Jun-04)
The Supplier Management Handbook, Sixth Edition - ASQ Customer-Supplier Division; Bossert, James L. (editor) (17-May-04)
The Supplier Management Handbook, Sixth Edition - ASQ Customer-Supplier Division; Bossert, James L. (editor) (17-May-04)
The Process-Focused Organization - Robert A. Gardner (03-May-04)
The Process-Focused Organization - Robert A. Gardner (03-May-04)
Quality Essentials - Jack B. ReVelle (06-Jan-04)
Work Overload - Frank M. Gryna (06-Jan-04)
Work Overload - Frank M. Gryna (06-Jan-04)
Quality Essentials - Jack B. ReVelle (06-Jan-04)
The Quality Improvement Glossary - Donald L. Siebels (06-Jan-04)
The Quality Improvement Glossary - Donald L. Siebels (06-Jan-04)
Continual Improvement Assessment Guide - Russell, J.P. (04-Nov-03)
Continual Improvement Assessment Guide - Russell, J.P. (04-Nov-03)
The Six Sigma Path to Leadership - Treichler, David H. (03-Nov-03)
The Six Sigma Path to Leadership - Treichler, David H. (03-Nov-03)
Software Quality Professional - ASQ (01-Oct-03)
The Synergy of One - Michael J. Dreikorn (01-Aug-03)
Transformational Leadership - Hacker, Stephen; Roberts, Tammy (25-Jul-03)
Transformational Leadership - Hacker, Stephen; Roberts, Tammy (25-Jul-03)
Development of FDA-Regulated Medical Products - Elaine Whitmore (26-Jun-03)
Development of FDA-Regulated Medical Products - Elaine Whitmore (26-Jun-03)
ISO 9001:2000 - Vivek (Vic) Nanda (30-May-03)
ISO 9001:2000 - Vivek (Vic) Nanda (30-May-03)
Making Change Work - Brien Palmer (30-May-03)
Making Change Work - Brien Palmer (30-May-03)
Failure Mode and Effect Analysis - Stamatis, D. H. (07-May-03)
The Process Auditing Techniques Guide - J.P. Russell (05-Feb-03)
The Process Auditing Techniques Guide - J.P. Russell (05-Feb-03)
From Quality to Business Excellence - Cobb, Charles G. (17-Dec-02)
From Quality to Business Excellence - Cobb, Charles G. (17-Dec-02)
The Executive Guide to Improvement and Change - G. Dennis Beecroft, Grace L. Duffy, John W. Moran (13-Nov-02)
The Executive Guide to Improvement and Change - G. Dennis Beecroft, Grace L. Duffy, John W. Moran (13-Nov-02)
Cracking the Case of ISO 9001:2000 for Service - John E. (Jack) West; Cianfrani, Charles A. (26-Jun-02)
TL 9000 Release 3.0 - Sandford Liebesman, Alka Jarvis, and Ashok Dandekar (25-Mar-02)
Software Quality Professional - ASQ (19-Nov-01)
Performance Measurement Explained - Fagerhaug, Tom; Bj?rn Andersen (22-Jun-01)
The TL 9000 Guide for Auditors - Kempf, Mark (25-Jan-01)
A Laboratory Quality Handbook of Best Practices and Relevant Regulations - Donald C. Singer, (editor) (28-Jul-00)
Mastering and Managing the FDA Maze - Harnack, Gordon (22-Jul-99)
History of Managing for Quality - Juran, J. M. (08-Apr-99)
The FDA and Worldwide Quality System Requirements Guidebook for Medical Devices - Trautman, Kimberly A., GMP/Quality Systems Expert (compiled by) (08-Apr-99)