Library

Lean in State Government in Maine and Beyond: Expanding Our Leadership Agenda

This webinar addresses strategic issues associated with making lean a reality in more governments across our country...

  • Filetype: htm
  • Publish date: 2009-11
  • Keywords:Webinar

Excellence in Customer Service: Lean Management in the State of Georgia

by Bibbes, Ted

By employing lean concepts and strong project management practices, OCS has introduced rapid process improvement to more than 3,500 state employees in 10 divisions from four separate state agencies...

  • Filetype: htm
  • Publish date: 2009-11
  • Keywords:Webinar
Open Access

Birth Certificate Production and Telephone Support Process Improvement

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: doc
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training
Open Access

Florida Department of Revenue Case Study

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: pdf
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training
Open Access

Quality Tools in the USDC Seafood Inspection Program

by ASQ Government Division

Process Improvement Case Study..

  • Filetype: pdf
  • Publish date: 2009-04
  • Keywords:Process Improvement, Quality Training

Reserve Unit Improves Requisition Process

by Yates, Harry

For Lt. Col. Harry Yates of the 335th Theater Signal Command and his deployment advisor, Capt. George Harris, Lean Six Sigma is having a big impact on the way daily work gets done...

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Lean

Lean Six Sigma: How Does It Affect the Government?

LSS has been highly successful in industry, but the government has largely ignored it. This article provides an introduction to LSS and describes how the government can benefit from using LSS thinking" in system acquisition."..

  • Filetype: doc
  • Publish date: 2008-03
  • Keywords:Lean

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