Library
Lean in State Government in Maine and Beyond: Expanding Our Leadership Agenda
This webinar addresses strategic issues associated with making lean a reality in more governments across our country...
- Filetype: htm
- Publish date: 2009-11
- Keywords:Webinar
Excellence in Customer Service: Lean Management in the State of Georgia
By employing lean concepts and strong project management practices, OCS has introduced rapid process improvement to more than 3,500 state employees in 10 divisions from four separate state agencies...
- Filetype: htm
- Publish date: 2009-11
- Keywords:Webinar
Building a Lean Six Sigma Culture in Iowa Government
If You Can Do It Here You Can Do It Anywhere
Teresa Hay McMahon reviews the lessons learned in the cultural transformation journey as experienced by the state of Iowa. Since 2003, Iowa has been on a Lean journey that started in the environmental agency, however, quickly expanded throughout the executive bran
- Filetype: htm
- Keywords:Webinar
The Pursuit of Public Sector Performance Excellence
Fine Tuning Your Management System Using the Baldrige Framework for Long-Term Success
This was an exciting online event where we unlocked the secrets of the Baldrige Total Performance Excellence System and give you the vision, skills, and tools to fine-tune your organizational management system to compete today and into the future. Our Webinar lead
- Filetype: htm
- Keywords:Webinar
Why Baldrige?
Making It Work in Our Government and Non-Profit Organizations
This webinar is a brief introduction to the globally proven Baldrige management framework, to include why and how it is actually being used today in both the government and non profit sectors to drive performance excellence...
- Filetype: htm
- Keywords:Webinar
The Role of Quality in the Regulation and Inspection of Foods
Regulation of any industry requires the agency to consider various methods to arrive at a decision which meets scrutiny with legislation, the administration, and the public...
- Filetype: htm
- Keywords:Webinar
Stakeholder Dialogues
ASQ has held numerous stakeholder dialogue sessions in locations around the country as a way of advancing the Living Strategy...
- Filetype: htm
- Keywords:Webinar
Lean Six Sigma in Government
Success Factors and Recommendations
Results of a project that explored the application of process improvement methodologies, such as Lean Six Sigma, to services offered in the public sector are presented...
- Filetype: htm
- Keywords:Webinar
Comparing State Level Performance Management
The State of Washington vs. The State of Maryland – Why Aren’t More States Doing This?
Both the Governor of the State of Washington and the Governor of the State of Maryland have, in recent years, initiated a state-wide performance management system, based on the "Citistat" model started many years ago in the City of New York...
- Filetype: htm
- Keywords:Webinar
Quality Tools in Government
An Introduction to Lean Thinking (Part 1)
The performance improvement methodologies of lean and six sigma are having a dramatic effect in the private sector: radically speeding up operations and allowing organizations to efficiently deliver high quality to demanding customers...
- Filetype: htm
- Keywords:Webinar; Quality Training
