Library
Quality Tools in the USDC Seafood Inspection Program
Process Improvement Case Study..
- Filetype: pdf
- Publish date: 2009-04
- Keywords:Process Improvement, Quality Training
Public Sector Baldrige Award Winners:
The New Frontier for Performance Excellence
Sharing knowledge across organizations (and borders) is what has always differentiated the open source Baldrige system from other, more limited, proprietary management improvement methodologies. Baldrige best practices are there for the taking. Want proof..
- Filetype: doc
- Publish date: 2008-03
- Keywords:Baldrige National Quality Program
Reserve Unit Improves Requisition Process
For Lt. Col. Harry Yates of the 335th Theater Signal Command and his deployment advisor, Capt. George Harris, Lean Six Sigma is having a big impact on the way daily work gets done...
- Filetype: doc
- Publish date: 2008-03
- Keywords:Lean
Process Improvement in the Public Sector: Success Factors
The goal of this research was to identify factors found in successful process improvement efforts in the public sector. The research methodology included field research on a representative set of public sector services...
- Filetype: doc
- Publish date: 2008-03
- Keywords:Process Management
Lean Six Sigma: How Does It Affect the Government?
LSS has been highly successful in industry, but the government has largely ignored it. This article provides an introduction to LSS and describes how the government can benefit from using LSS thinking" in system acquisition."..
- Filetype: doc
- Publish date: 2008-03
- Keywords:Lean
Shaping Quality With Fuzzy Logic
So complexity theorists know something we don't about our industry?..
- Filetype: pdf
- Publish date: 2007-11
- Keywords:Complexity Theory
Labor-Management Cooperation for Quality
United States Department of LaborEmployee Involvement-Quality ImprovementSystem (EIQI)..
- Filetype: ppt
- Publish date: 2007-11
- Keywords:Leadership
Leading in a Complex World
As business thinkers and authors continue to evolve in response to new learning from the field of complexity science, several themes about leadership have emerged in the literature...
- Filetype: doc
- Publish date: 2007-11
- Keywords:Complexity Theory
Improving Service Delivery in Government with Lean Six Sigma
This report is a comprehensive review of how public sector managers can use Lean Six Sigma to improve the execution and delivery of results...
- Filetype: pdf
- Publish date: 2007-08
- Keywords:Six Sigma
Improving Service Through Employee Engagement
Recognizing that employee engagement is critical to delivering citizen-centred service, the Region of Peel has developed and managed an improvement process known as B.E.S.T. (Building Employee Satisfaction Together). The process has two components: an ann..
- Filetype: doc
- Publish date: 2007-06
- Keywords:Best Practices
