Quality Tools in Government – An Introduction to Lean Thinking (Part 1)
Abstract: The performance improvement methodologies of lean and six sigma are having a dramatic effect in the private sector: radically speeding up operations and allowing organizations to efficiently deliver high quality to demanding customers.
Keywords: Webinar; Quality Training
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Thank you for the comment. We fixed the technical glitch that slowed down the audio. It should sound better now.
--Kenneth Miller, 08-03-2009