From outsourcing and supply chain management to communication and team dynamics, quality approaches can help you negotiate the issues you confront in the global marketplace.  

In the Know: Quality in Outsourcing
A body of knowledge dedicated to quality in outsourcing is essential in today's global marketplace. Govind Ramu outlines six knowledge areas to consider for creating a repeatable, scalable and sustainable outsourcing process based on solid quality fundamentals.

Quality Management's Role in Global Sourcing
David K. Watkins explains how globalization and the evolution of quality management systems have resulted in the need to redefine the role of quality management in dealing with supplier relationships.
Instant access for ASQ members. Others can buy the PDF.

Quality Management And the World's Largest Corporations
Robert Karaszewski shares results from a survey conducted within 500 of the largest global corporations. Most respondents saw quality management as important or critical to maintaining a competitive global advantage. (PDF, 65 KB) 
Instant access for ASQ members. Others can buy the PDF.