From outsourcing and supply chain management to communication and team dynamics, quality approaches can help you negotiate the issues you confront in the global marketplace.  

Survey Opportunity: What Are Your Experiences with Quality in Outsourcing?

An upcoming Quality Press book seeks to expand on the August 2008 QP article "In the Know," which proposes a body of knowledge on quality in outsourcing. Since the body of knowledge is broad, Quality Press needs your input.

Take a brief survey to help influence the direction of the book manuscript. And read the article now ...

In the Know

A body of knowledge dedicated to quality in outsourcing is essential in today's global marketplace. Govind Ramu outlines six knowledge areas to consider for creating a repeatable, scalable and sustainable outsourcing process based on solid quality fundamentals. - Open Access 

Quality Management's Role in Global Sourcing

David K. Watkins explains how globalization and the evolution of quality management systems have resulted in the need to redefine the role of quality management in dealing with supplier relationships.

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Quality Management And the World's Largest Corporations

Robert Karaszewski shares results from a survey conducted within 500 of the largest global corporations. Most respondents saw quality management as important or critical to maintaining a competitive global advantage. (PDF, 65 KB) 

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