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Succeed with Productivity and Quality: How to Do Better with Less by Imre Bernolak
This book is the culmination of inter-firm comparisons done by the author of more than 4,000 companies in over 100 different industries. These productivity analyses and comparisons all show that virtually every…
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Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2008 Internal Audits, Second Edition by Paul C. Palmes
This book is for the novice internal auditor to provide an easy to understand method for conducting a highly effective audit. By combining a series of general questions drawn from many elements of the ISO 9001:2008 standard with a…
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| Get Involved! Write for the world’s leading publisher of quality-related books! |
In order to increase and expand the publishing division of the largest and most renowned quality organization, Quality Press is looking for manuscripts from authors for potential publication by ASQ. We are actively seeking authors with book proposals specifically related to manufacturing-based lean, auditing for medical device standards, food quality, the new aerospace standard (AS9100c), and supplier quality within the aerospace industry.
To enjoy the prestige and recognition of publishing your book with Quality Press, submit your proposal today. Click here to learn about our proposal guidelines. Or contact the Quality Press acquisitions editor via e–mail at authors@asq.org. |
| Standards |
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(Electronic format)
ISO/TS 16949:2009: Quality management systems — Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations (e-standard)
ISO/TS 16949:2009 specifies, in conjunction with ISO 9001:2008, the quality system requirements for the design, development, production, and, when relevant, installation and servicing of automotive-related products…
Item: T863E
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(Printed format)
ISO/TS 16949:2009: Quality management systems — Particular requirements for the application of ISO 9001:2008 for automotive production and relevant service part organizations
Item: T863
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Why should my organization be involved in standards work?
Organizations don’t often understand the value of participation in standards work at first. But once they become involved, they recognize the benefits….
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| Coming Soon … preorder today |

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Corporate Sustainability Planning Assessment Guide: A Comprehensive Organizational Assessment by Donald C. Fisher
Includes the Global Reporting Initiative (GRI) Index!
Corporate sustainability planning has risen in prominence over the past few years among leading organizations as a tool to achieve strategic dominance within the global marketplace. This manual is designed to serve as…
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Beyond the Ultimate Question: A Systematic Approach to Improve Customer Loyalty by Bob E. Hayes
Business growth depends on more than asking a single question. Challenging the widely touted Net Promoter Score (NPS) claims, author Bob E. Hayes provides compelling evidence that, to grow their business, companies need to…
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| New Arrivals |
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The Power of Management Innovation: 24 Keys for Fostering Innovation and Staying Competitive by Armand V. Feigenbaum and Donald S. Feigenbau
The Power of Management Innovation distills the information in the authors’ 2003 classic, The Power of Management Capital. Management capital is the use of innovative management techniques and the…
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Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction by Mark Graban
Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of…
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Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality byKim H. Pries and John M. Quigley
There are many books on project management and many on embedded systems, but few address the project management of embedded products from concept to production…
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Leadership, Quality and Learning: Three Sides of the Same Coin by David B. Pietenpol
One of the best analogies for thinking about the relationship between leadership, quality, and learning is that of the “three sides of the same coin.” Think of leadership as “heads” and quality as…
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The Pocket Guide to the Baldrige Award Criteria, 15th Edition by Mark Graham Brown
Updated yearly to match changing requirement, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. Most organizations that use the…
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| New Case Study! |
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Using Quality Tools for Product Development (PDF, 212 KB)
Singapore’s Housing and Development Board used quality tools to develop a new product, the MoJet Pack, to test water tightness and prevent seepage in homes. In just one year, use of the MoJet Pack brought about a 90-percent decrease in the number of seepage defect cases per housing contract. Use of the MoJet Pack saves contractors 165 worker-hours per residential block.
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