HALT, HASS, and HASA Explained: Accelerated Reliability Techniques, Revised Edition by Harry W. McLean

This groundbreaking resource book is the place where readers will find all that is required to implement a successful accelerated reliability program.

It has been prepared with both novices and experts in mind. It has been written so that either can find information that will…

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Six Sigma Marketing: From Cutting Costs to Growing Market Share by R. Eric Reidenbach

Six Sigma Marketing challenges the way both the Six Sigma community and the marketing area think about business and the way they currently do business. It does so by…

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Solutions to the Healthcare Quality Crisis: Cases and Examples of Lean Six Sigma in Healthcare by Søren Bisgaard, editor

Healthcare around the world is in crisis as a result of complex structural and strategic problems that will require solutions at a very high level. This book demonstrates that effective solutions based on…

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Journey to Excellence: How Baldrige Health Care Leaders Succeed by Kathleen J. Goonan, MD, Joseph A. Muzikowski, and Patricia K. Stoltz

This book is based on several years study of the nine Baldrige Award winners from health care. It describes how these organizations approached their “Baldrige journey” and what other health care leaders should do to reap similar benefits.

To fully understand the journey for these nine organizations and their return on investment, the authors studied each of…

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ANSI/ISO/ASQ QE19011S-2008: Guidelines for management systems auditing – U.S. Version with supplemental guidance added

This American National Standard provides guidance on the principles of auditing, managing audit programs, conducting quality management system audits and environmental management system audits as well as the competence of quality and environmental management system auditors. It is applicable to all organizations having…

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ANSI/ISO E14065-2007: Greenhouse gases — Requirements for greenhouse gas validation and verification bodies for use in accreditation or other forms of recognition

Climate change has been identified as one of the greatest challenges facing nations, governments, business and citizens for the coming decades. Climate change has implications for both human and natural systems and could lead to significant changes in resource use, production and economic activity…

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COMBO PACK:
ANSI/ISO/ASQ E14064-1:2006: Greenhouse gases — BUNDLE

ISO 14064 is expected to benefit organizations, governments, project proponents and stakeholders worldwide by providing clarity and consistency for quantifying, monitoring, reporting and validating or verifying greenhouse gas inventories or projects…

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EPA Ruling Shines a Spotlight on Greenhouse Gases 

The debate over greenhouse gases and how to regulate them has taken on new urgency with an Environmental Protection Agency ruling that six greenhouse gases "contribute to air pollution that may endanger public health or welfare."

In 2006, ISO released ISO 14064, a voluntary standard providing specifications and guidance on quantifying and reporting greenhouse gases. With the recent EPA ruling, the standard is getting a lot of new attention…

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Available in June 2009!
A Practical Field Guide to ISO 9001:2008 by Erik Valdemar Myhrberg

The purpose of this field guide is to assist organizations, step by step, in implementing a quality management system (QMS) in conformance with ISO 9001:2008, whether from scratch or by transitioning from ISO 9001:2000. It examines each sub-clause of…

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Available in June 2009!
Process Driven Comprehensive Auditing: A New Way to Conduct ISO 9001:2008 Internal Audits, Second Edition by Paul C. Palmes

This book is for the novice internal auditor to provide an easy to understand method for conducting a highly effective audit. By combining a series of general questions drawn from many elements of the ISO 9001:2008 standard with a…

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Available in July 2009!
The Power of Management Innovation: 24 Keys for Fostering Innovation and Staying Competitive by Armand V. Feigenbaum and Donald S. Feigenbau

The Power of Management Innovation distills the information in the authors’ 2003 classic, The Power of Management Capital. Management capital is the use of innovative management techniques and the…

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40th Anniversary Edition!
Total Quality Control, Revised Fortieth Anniversary Edition: Volume 1 and Volume 2 by Armand V. Feigenbaum

Total quality control is a system for integrating the quality development, maintenance, and improvement efforts of the various groups in an organization so as to produce marketing, engineering, production, and service at the most economical levels for full…

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So Now You're the Superintendent! by John Eller, Howard C. Carlson

Practical strategies for meeting the challenges of your first year as a superintendent!

The opportunities and responsibilities in the crucial first years of a superintendency can be challenging as well as exciting. This practical resource provides ready-to-use techniques that…

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Data Sanity: A Quantum Leap to Unprecedented Results by Davis Jr. Balestracci

Far too much emphasis has been placed on “tools, tools and more tools” (especially statistical techniques), resulting in rampant waste caused by poor everyday organizational use of data. It is Balestracci’s goal in…

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The Baldrige User's Guide : Organization Diagnosis, Design, and Transformation 4th Edition by John Vinyard; John Latham

Whether diagnosing the existing organization, designing or redesigning systems or leading the transformation, this practical guide has the tools and advice that readers will need to build a high performing organization. The second edition delves into the…

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Transformative Quality: The Emerging Revolution in Health Care Performance by Mark Hagland

Transformative Quality: The Emerging Revolution in Health Care Performance shows readers the way forward in the gargantuan task of transforming health care quality in…

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Project Management of Complex and Embedded Systems: Ensuring Product Integrity and Program Quality byKim H. Pries and John M. Quigley

There are many books on project management and many on embedded systems, but few address the project management of embedded products from concept to production…

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Lean Hospitals: Improving Quality, Patient Safety, and Employee Satisfaction by Mark Graban

Drawing on his years of working with hospitals, Mark Graban explains why and how lean can be used to improve safety, quality, and efficiency in a healthcare setting. After highlighting the benefits of…

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The Pocket Guide to the Baldrige Award Criteria, 15th Edition by Mark Graham Brown

Updated yearly to match changing requirement, this guide is designed to help you understand the criteria for the Malcolm Baldrige National Quality Award. Most organizations that use the…

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Leadership, Quality and Learning: Three Sides of the Same Coin by David B. Pietenpol

One of the best analogies for thinking about the relationship between leadership, quality, and learning is that of the “three sides of the same coin.” Think of leadership as “heads” and quality as…

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• Aftermarketing: How to Keep Customers for Life through Relationship Marketing
• Perspectives in Total Quality
• Juran, Quality, and a Century of Improvement: The Best on Quality Book Series of the International Academy for Quality, Volume 15
• Finding the Leader in You: A Practical Guide to Expanding Your Leadership Skills

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In order to increase and expand the publishing division of the largest and most renowned quality organization, Quality Press is looking for manuscripts from authors for potential publication by ASQ. We are actively seeking authors with book proposals specifically related to manufacturing-based lean, auditing for medical device standards, food quality, the new Aerospace standard (AS9100c), and supplier quality within the aerospace industry.

To enjoy the prestige and recognition of publishing your book with Quality Press, submit your proposal today. Click here to learn about our proposal guidelines. Or contact the Quality Press acquisitions editor via e–mail at authors@asq.org.

Medical Device Manufacturer’s Continuous Improvement Approach Reduces Errors in Records

Using a three-tiered approach that included technology-, process-, and people-related solutions, MEDRAD reduced errors in product history records by 26 percent.
February 2009…

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