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Books

NEW! The Quality Rubric: A Systematic Approach for Implementing Quality Principles and Tools in Classrooms and Schools - Steve Benjamin
NEW! Boot Camp for Leaders in K-12 Education: Continuous Improvement - Lee Jenkins, Lloyd O. Roettger, and Caroline Roettger
NEW! Transformation to Performance Excellence: Baldrige Education Leaders Speak Out - Sandra Cokeley, Margaret A. Byrnes, Geri Markley, and Suzanne Keely, editors

The Pocket Guide to the Baldrige Award Criteria - 14th Edition - Brown, Mark Graham (2008)
Corporate Social Responsibility Excellence Criteria - Aaltonen, Tapio; Tuominen, Kari (2008)
Facilitation at a Glance! Second Edition - Ingrid Bens (2007)

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Standards

Quality management systems - Requirements - (2008)
Quality management systems - (15-Jul-09)
Quality management systems - (26-Jun-09)
Quality management systems - Requirements (pocket version) - (27-Jan-09)
AS9100C Quality Management Systems - (16-Jan-09)
Quality management systems - Requirements (Spanish language version) - (06-Jan-09)

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Articles

PDSA Leads to Top Accolades - Adrian, Nicole (01-Sep-09)
QED: Winter 2009 - ASQ Education Division (01-Apr-09)
Back in Circulation - Vincent, Chad (01-Mar-09)
Practice What You Teach - Pumilio, John; Wettstein, Jason (01-Mar-09)
A Showcase for Teams From Educational Institutions - (01-Jan-09)
A DMAIC Makeover - Stauffer, Rip (01-Dec-08)

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Journals

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