Comments, suggestions, or submissions for the Higher Education Web Page may be sent to Cindy Veenstra.

The Education Division encourages networking on higher education quality issues among our members. We currently have two higher education projects The first is a Scholarship of Teaching project to promote networking on college-level teaching. This includes a public discussion board on Scholarship of Teaching. The second higher education project is leadership and support implementation for the recently-created Higher Education Community in collaboration with other divisions. This community’s goal is to share course material for courses on quality. We are currently especially interested in case studies. Below are some featured articles and links to other resources on quality in higher education:

Scholarship of Teaching
How to Improve Teaching Quality (1999) by Richard M. Felder and Rebecca Brent (PDF, 97 KB)

Coaching Quality in the College Classroom (2005) by Becky J. Starnes and Saad T. Bakir (PDF, 31 KB)

Tracking Classroom Teaching and Learning: An SPC Application (2005) by K. Grygoryev and S. Karapetrovic (ASQ membership sign-in required)

Higher Education Articles of Interest
A Listing of ASQ Articles on Higher Education Topics in Quality by Cindy Veenstra (2008)

Quality Goes to College (2007), a summary of continuous improvement efforts in higher education by John R. Dew (PDF, 124 KB)

Using a State Quality Award at a Research University (2007) by John R. Dew (DOC, 28 KB)

A Community College Long-Term Commitment (2006), by Susan E. Daniels, an article about Richland College, 2005 MBNQA Recipient (PDF, 317 KB)

Using Continuous Improvement for Leadership of Community Colleges (2004) by John R. Dew (PPT, 1123 KB)

Performance Excellence in Higher Education: Applying the Baldrige Framework (2003) by Julie Furst-Bowe and Carol Mooney (PPT, 1.5MB)

Quality Tools – Summary of Quality Improvement tools

Resources – Other Organizations

• ACE – American Council on Education
• ACT Post Secondary Research Reports
• AIR – Association for Institutional Research
• AQIP - Academic Quality Improvement Program
• CASEE - Center for the Advancement of Scholarship on Engineering Education
• ERIC Education Reports
• Juarez-Lincoln-Marti International Education Project
• MIT's Open CourseWare
• Narratives Supporting Excellent Teaching
• National Consortium for Continuous Improvement in Higher Education
• PBS Design Squad
• The Pell Institute (for the study of opportunity in higher education)

Resources – ASQ

• Higher Education Community (ASQ members only)
• Link to the Education Division Discussion Board
• Link to ASQ Quality in Education Library
  
• Link to the ASQ Quality in Education - Why Quality