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Featured Content
The Government Manager’s Role in Achieving Results
As a leader, it is your job to mobilize and shape a new organizational configuration to respond to new challenges...
- Filetype: pdf
- Publish date: 2009-07
- Keywords:Change Management
Beyond Competence: Driving Local Government Improvement
Used with permission of the Local Government Association: www.lga.gov.uk..
- Filetype: htm
- Publish date: 2009-06
- Keywords:Continuous Improvement
Birth Certificate Production and Telephone Support Process Improvement
Process Improvement Case Study..
- Filetype: doc
- Publish date: 2009-04
- Keywords:Process Improvement, Quality Training
Learning Opportunities
Quality Tools for Government
The performance improvement methodologies of lean and six sigma are having a dramatic effect in the private sector: radically speeding up operations and allowing organizations to efficiently deliver high quality to demanding customers.
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