Six Sigma in Metaphor: Heresy or Holy Writ?
Abstract: Views on Six Sigma differ greatly. Some see it as the quality equivalent of a holy writ; others see it merely as smoke and mirrors. Since quality has become an extremely broad field, however, what is known about Six Sigma varies widely across the profession and fr…
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Outstanding introduction of both sides of the Six Sigma coin. I project Six Sigma will be around for a long time, due to spin-offs and re-runs. This is a good, well-written article.
--Lewis Davis , 09-26-2009