Supplier Certification
Facilitated By
Richard A. Gould

Supplier Certification is a one-day seminar designed for quality, materials management,professional and technical personnel who want to improve quality and customer-supplier relationships in their companies. It is a basic course. No previous knowledge of supplier certification is required (or even assumed). The instruction applies to customer-supplier relationships in any industry, large or small. Purchasing, commodity team members, and supply chain management professionals will also find the information quite beneficial and are encouraged to attend. The seminar defines the supply chain and certification. It explores how product and service requirements are defined and accepted as well as the effect of risk in the supply chain, and quality management system standards. Supplier selection, certification process, certification agreements and ongoing supplier performance measurements are covered.

Some of the Topics Covered:

• Definitions of the supply chain, supplier certification, and how suppliers are classified.
• Specifications and their importance; how they are reviewed and how characteristics are defined.
• Selection of certification candidates using data-driven techniques.
• The impact of risk in the supplier selection process.
• The functional makeup of the supplier selection team.
• Monitoring supplier performance using specific metrics.
• The impact of quality management system standards.

Who should attend?
Quality Assurance, Supply Chain Management and Materials professionals.

The seminar is intermediate in focus and is fun! You will receive a copy of Supplier Certification - A Continuous Improvement Strategy, by Maass, Brown, and Bossert (Quality Press), and seminar materials.

About Richard A. Gould:
Richard (Dick) A. Gould is an independent business advisor based in Surprise, Arizona. Dick provides training and consultation in Supplier Development, Supplier Certification, Supplier Auditing, Supply Chain Optimization, Quality Management Systems, Quality Audits for Improved Performance, and Process-Based Auditing.
 
Dick is a Fellow of ASQ and member of the ASQ Board of Directors, an ASQ Certified Manager of Quality/Organizational Excellence, Quality Engineer, and Quality Auditor and is a Past Chair of the Customer-Supplier Division of ASQ.  He has presented seminars and papers at local, national, and international venues.

Revised August 26, 2009