|
Richard A. Gould
 "I am a firm believer in the importance of customer-supplier relationships, since all work can be defined as a process having both customers and suppliers. Therefore, the CSD is in a position to positively influence quality professionals in all types of industries and service organizations. CSD offers to its members, and ASQ in general, the expertise of individuals who are daily involved in creating and managing effective customer-supplier relationships."
Biography
Richard (Dick) A. Gould is based in Surprise, Arizona. Dick provides training and consulting in Outsourcing Solutions, Quality Auditing, Quality Management Systems, Supply Chain Management, and Business Process Improvement.
Dick is a Fellow of ASQ, an ASQ Certified Manager of Quality/Organizational Excellence, Certified Quality Engineer, Certified Quality Auditor, and a contributing author to The Certified Quality Manager Handbook, 1st Edition. Dick is a Past Chair of Orange Empire section 0701 and the Customer-Supplier Division of ASQ, and has degrees from Northeastern University and Vanguard University of Southern California. Dick is well known to CSD members, and has presented papers and seminars at local, national, and international venues.
Contact Information
|
 |
|
