Customer Satisfaction Surveys & Metrics SME's

To open an email and ask a question of one of our subject matter experts for this topic, please click on the name of the individual(s) you most want to address your question to. Distinctions in each SME's experience and industry background should help you make your selection. If you want to send the same question to additional SME's, you can copy your question to a new email.

SME Industry Experience:

Jeff Israel – Customer Satisfaction Generalist
Pat La Londe - Medical Device Manufacturing
Jim Bossert - Service Industry / Financial