ASQ: Customer-Supplier: Building Relationships SME's

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SME Contacts	Areas of Expertise / Experience
Beccy Carroll beccy.carroll@quantanashville.com	General
Jim Bossert sixsigmaguy@aol.com	General, Psychology
Tom Schoenfeldt tschoenfeldt@juno.com	Requirements
Pat La Londe patricia.lalonde@cardinal.com	360 degree customer and supplier communication, Feedback, Requirements
Janet Raddatz jraddatz@excel.net	360 degree customer and supplier communication, Feedback, Requirements
Dick Gould ragvmg@aol.com	Joint profit program
Jeff Israel jeff@satisfactionstrategies.com	Building customer-supplier trust
Stephen Hacker hackers@performancecenter.org	Trust, Leadership coaching

SME Industry Experience:

Beccy Carroll - Telecommunications, Automotive, Manufacturing, Injection and blow molding
Jim Bossert - Service Industry / Financial
Tom Schoenfeldt - Chemical Process Industries, Manufacturing
Pat La Londe - Medical Device Manufacturing
Janet Raddatz - Food Manufacturing
Dick Gould - Supplier Management Generalist
Jeff Israel – Customer Satisfaction Generalist