Supplier Certification: The Quality Link in Supply Chain Management

Supplier Certification: The Quality Link in Supply Chain Mangement is a one-day "hands-on" seminar designed for Quality and Materials management, professional and technical personnel who want to improve Quality and customer-supplier relationships in their companies. It is a basic course. No previous knowledge of Supplier Certification is required (or even assumed). The instruction applies to Customer-Supplier relationships in any industry, large or small. Purchasing, commodity team members, and supply chain management professionals will also find the information quite beneficial and are encouraged to attend. Interactive exercises are used to reinforce the material being discussed. The seminar begins by defining the supply chain and "certification". It then explores how product and service requirements are defined and accepted as well as the impact of Quality Management System standards. Team members and their responsibilities in the supplier selection and certification process are discussed. Certification agreements and ongoing supplier performance measurements (supplier "report cards") are covered.

Topics Covered:

Introduction & Definitions
The Supply Chain
Supplier Certification
Limits on definitions
Supplier classifications
Specifications
Importance of specifications
Specification reviews
Classification of characteristics

What about ISO & clones?
ISO 9000:2000 Clones?
If not ISO, then?
Choosing Suppliers
Supplier Selection strategy
Data-driven choices

The Players
Customer team
Supplier team
Certification agreements Supplier Performance Measurement
Metrics and report cards
Use and recognition

Who should attend?

Quality Assurance and Materials professionals
Supply Chain Management professionals
Procurement Quality professionals
Purchasing planners and buyers
Material and Inventory control planners

The seminar is intermediate in focus and is fun! You will receive a copy of Supplier Certification - A Continuous Improvement Strategy, by Maass, Brown, and Bossert (Quality Press), and a set of workshop materials.

Luncheon included.

About Richard A. Gould:

Richard (Dick) A. Gould is an independent business advisor based in Surprise, Arizona. Dick provides training and consultation in Supplier Development, Supplier Certification, Supplier Auditing, Supply Chain Optimization, Quality Management Systems, Quality Audits for improved Performance, and Process-Based Auditing.

Dick is a Fellow of ASQ, an ASQ Certified Manager of Quality/Organizational Excellence, Quality Engineer, and Quality Auditor, and serves on the ASQ Board of Directors. He was a contributing author to the 1st edition of the Certified Quality Manager Handbook, and is a Past Chair of the Orange Empire section 0701 and the Customer-Supplier Division of ASQ. Dick has degrees from Northeastern University and Vanguard University of Southern California, and is well known to CSD members. He has presented seminars and papers at local, national, and international venues.