CSD Symposium 2006

Anaheim, California was the setting for our division’s symposium; warm weather was the experience. The event was not only successful in its mission, but also enjoyable. Held in Southern California during the longest month of the year (February), the venue gave many snowbirds the chance to warm up.

Utilizing the World Café format, the six topic areas were explored:

• The Future of Quality
• Feedback for Action
• Mass Customization & Product Development
• Supplier Value Chain
• Trust in Customer-Supplier Relationships
• Lean Supply Chain

ASQ’s Executive Director and Chief Strategic Officer, Paul Borawski, kicked off the symposium speaking to the forces of change as they impact our professional society and to the recent Future Study. As with the other sessions, after the presentation individual tables brought their expertise to the front and moved learnings forward. The table discussions were provocative and thought provoking. Participants can review the individual session outputs by going to http://www.csd-symposium.org and log in using the password previously supplied.

The plant tours to Alcon and Disneyland were well attended and helped bring to focus practical applications. Both tours were graciously hosted by field experts and provided valuable insights into customer-supplier issues/innovative solutions.

We thank Linda Howe Garriz and the many symposium volunteers that made this event possible. A year in the making, the symposium was a valuable community gathering and an infusion of professional learnings.