Root Cause Analysis

This course will enable participants to understand root cause analysis as a procedure for ascertaining and “analyzing” the causes of problems in an effort to determine what can be done to solve or prevent them. Consisting of lectures, practice, and role-playing, this course is designed to provide attendees with an in-depth understanding of how to analyze a system in order to identify the root causes of problems. This three-day course will help enable you to:

• Enhance problem-solving effectiveness by providing a model for in-depth analysis of problem situations.
• Clarify the difference between analytical and creative thinking, and when each is most useful.
• Promote the ability to provide problem-solving support in situations where one is not an expert in the process or technology involved.
• Expand the range of tools available for analysis of problem situations.

CLASSROOM

Atlanta, GA • May 19-21, 2008 • No Longer Available Richardson, TX • June 4-6, 2008 • #08193  Milwaukee, WI  • June 9-11, 2008 • #08233  Addison, TX • August 18-20, 2008 • #08246  Toronto, ON, Canada • September 17-19, 2008 • #08395  Brookfield, WI • October 29-31, 2008 • #08279  Baltimore, MD • November 3-5, 2008 • #08295  Fort Lauderdale, FL • December 17-19, 2008 • #08311  Richardson, TX • February 18-20, 2009 • #08325  Las Vegas, NV • March 18-20, 2009 • #08336  Calgary, AB Canada • June 1-3, 2009 • #08421  Milwaukee, WI • June 17-19, 2009 • #08390  Click on the course number for specific hotel and transportation information.

Member Price: $1,175 List/Forum/Division Price: $1,470 Canadian Pricing — Only for course HELD in Canada. Member Price: $1,025 USD List/Forum Division: $1,320 USD

CEUs and ASQ RUs: 1.8

Need to train a group of five or more on this topic? Try On-Site training. ASQ is a GSA Contract Holder for select training.

Instructor
Bob Abbott, CQE (March and June)
Duke Okes, CQE, CQA, CQManager (April and May)