Quality Methods for the Service Industry

More and more jobs in the U.S. economy are shifting toward the service industry. If your major career focus has changed from the manufacturing sector to the service sector this is the ideal course to help you improve your business. This course takes the traditional quality tools and process-improvement applications and translates them into service language and examples. The focus is on those quality professionals who must shift from producing products to improving transactional processes, distribution capacity, logistical processes, etc. Other applications and examples are used.

CLASSROOM

No dates are scheduled for this course. Please contact ASQ for more information.

Member Price: $1,175
List/Forum/Division Price: $1,470

CEUs and ASQ RUs: 1.3

Need to train a group of five or more on this topic? Try On-Site training.

ASQ is a GSA Contract Holder for select training.

Instructor
Timothy King