Quality Methods for the Service Industry — 2 Day Virtual Course

More and more jobs in the U.S. economy are shifting towards the service industry. Quality is becoming a key strategic focus for remaining competitive in a rapidly changing marketplace. If your major focus has changed to promoting quality, or you have moved from the manufacturing sector to the service sector this is the ideal course to help you learn and apply service quality methodology. This course takes the traditional quality tools, concepts and process improvement methods and applies them to the service organization. The focus is on those quality professionals who must improve transactional processes, distribution capacity, logistical processes, and support processes.

Please note: Registration is for one person only.

WEB-BASED

No dates are scheduled for this course. Please contact ASQ for more information.

Member Price: $725
List/Forum/Division Price: $825

CEUs and ASQ RUs: 1.3

Instructor
Tim King

Why Virtual?
ASQ Virtual Courses provide the same expert instructors, course materials and the ability to earn CEUs (and ASQ RUs) as our traditional educational courses, but they save you time away from work/family and save you money on lodging and other travel expenses. In short, they bring you all the training you need without all the hassle.