Managing and Leading in a Six Sigma World

OUTLINE (Return to Main)

1. Introduction
2. Six Sigma overview
   1. Six Sigma basics
   2. The need for Six Sigma leadership
   3. Classic Six Sigma roles
   4. Project scenarios
3. Project selection anchor assessment
   1. Analysis matrix
4. Providing direction and showing the way
   1. Vision
   2. Objectives
   3. Goals
   4. Strategies
   5. Initiatives
5. Set up people for success
   1. Provide methods to accomplish assigned tasks
   2. Remove barriers
   3. Coach and counsel
6. Myths of leadership
   1. Leadership is a rare skill
   2. Leaders are born not made
   3. Leaders are charismatic
   4. Leadership exists only at the top of an organization
   5. The leader controls, directs, prods, manipulates
7. Getting ready to lead and manage
   1. Key leadership skills self- assessment
   2. Leadership and management styles
   3. How we develop
   4. Right hand — left hand exercise
   5. Style adaptability
   6. Make a plan of action with dates and reviews
8. Managing change
   1. Lewin's three phases of change
      1. Unfreezing
      2. Changing (or moving)
      3. Refreezing
9. Implementing Six Sigma as an organizational intervention
   1. Explain the need for Six Sigma as an organization
   2. Explain what is to be expected in personal terms so individuals can understand how they fit in
   3. Implement and follow through with your plan, consistency is critical
   4. Communicate progress honestly to gain trust
   5. During the process be personally involved and visible
   6. Plan in small steps focused on new outcomes
10. Decision making
    1. Levels of involvement in decision making
    2. Choosing a level of decision making
11. Key decisions and agreements for teams during the DMAIC cycle
    1. Setting up for success
    2. Setting up for success
    3. Right Start
12. Six Sigma review
    1. Players and lessons
    2. The classical (proven) approach
    3. The key elements for success
    4. Lessons learned

Return to Main