ISO 9001:2000 Lead Auditor Training (RABQSA Certified)

OUTLINE (Return to Main)

1. Introduction
2. Terminology and definitions — Activity #1
3. Background history and rationale of quality management
4. Intro to Q9000/ISO 9000 — Activity #2 and discussion
5. Analysis of the contents of Q9000/ISO 9000 — Activity #3 and discussion
6. Analyzing audit findings
7. Audit to ISO 9000 and quality manual — Activity #4 and discussion
8. RABQSA Certification Program
9. QMS auditor qualifications
10. Roles and responsibilities of auditors — Activity #5
11. The audit checklist — Activity #6 and discussion
12. Preparation for an audit — Activity #7
13. Conducting an audit and compiling the findings — Activities #8, #9 and discussion
14. Documentation in the quality system
    1. Reasons to document — Activity #10
    2. Assessment of documentation — Activity #11 and discussion
15. Planning and conducting audits
    1. Applicability of the elements — Activity #12
    2. Audit demonstrations and critique — Activity #13
16. The closing meetings and the audit report
    1. Preparing for audit #2 — Activity #14
    2. Conducting audit #2 — Activity #15 and discussion
    3. Summarizing audit findings — Activity #16 and discussion
    4. Preparation for a closing meeting — Activity #1
17. The closing meeting — Activity 18 and discussion
18. Question and answer review
19. Exam

Course Content/Main Topics	% of Time Spent on Topic
History/definitions	10%
Q9000/ISO 9000 requirements	10%
Conducting an audit/analyzing results	60%
Certification/roles and responsibilities	20%

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