Internal Auditor Training (RABQSA Certified))

OUTLINE (Return to Main)

1. Introductions
2. Terminology and definitions
3. Background history and rationale of quality management
4. Introduction to ISO 9000
5. Analysis of the contents of ISO 9000
   1. Activity #1 conducting an audit to ISO 9001
   2. Discussion of Activity #1
6. Analyzing audit findings
   1. Activity #2 quality systems issues
   2. Activity #3 effective audit systems
7. RABQSA Certification Program
8. QMS auditor qualifications
9. Roles and responsibilities of auditors
10. Activity #4 evaluation of procedures and documents
11. The audit checklist
    1. Activity #5 writing good checklist questions
    2. Activity #6 preparation for an audit
    3. Activity #7 conducting an audit
    4. Activity #8 compiling audit findings
    5. Discuss activity #8
12. Documentation in the quality system
    1. Activity #9 Documentation within organizations
13. Planning and conducting audits
    1. Activity #10 Applicability of the elements
    2. Activity #11 Corrective action
14. Activity #12 Audit demonstrations and critique
15. Activity #13 Preparing for audit #2
16. Activity #14 Conducting audit #2
17. The closing meeting and the audit report
18. Activity #15 Preparation to present audit results
19. Activity #16 Report presentation
20. Exam (Timed — 60 minutes)

Course Content/Main Topics	% of Time Spent on Topic
Course introduction	2%
Terminology and definitions	2%
Background, history and rationale for quality management	1%
Introduction to documents and resources	1%
Analysis of the requirements of ISO 9001:2000 and audit activities	17%
Audits and audit findings and audit activities	5%
RABQSA national accreditation program	1%
Auditor qualifications	2%
Roles and responsibilities of auditors and audit activities	6%
The audit checklist and audit activities	21%
Documentation in the quality management system and audit activities	4%
Planning and conducting audits and audit activities	23%
The closing meeting and the audit report and audit activities	11%
The final examination	4%

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