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Certification

Facilitating Continuous Improvement in Education

OUTLINE (Return to Main)

Day One (8:00 am – 5:00 pm)
Welcome/introductions
Icebreaker
Ground rules
Expectations

  • Instructor — for the week’s flow
  • Participants’ — specifics
Radar assessment
Adult learning theory
Group process
  • Review 6 principles
  • Review PDSA
Begin case/practice group theory
Participant selects tool to teach
  • Determine consistent format

Complete and post +/ delta

Day Two (8:00 am – 5:00 p.m.)
Connect to prior day

  • “Listen up!”

Define the system

  • Model teach/facilitate “flow charts”
Worktime-tool presentation
Data gathering plan
  • Sampling
  • Operational definition
  • Check sheet

Complete and post +/ delta

Day Three (8:00 am – 5:00 pm)
Connect to prior day

  • “Listen up!”

Radar assessment
Control charts

  • Selection and construction

Participant run activity

  • Pareto
  • Run chart
  • Cause and effect/relations diagram
    • NGT

Improvement theory
Participants “tell their story” opportunity
Complete and post +/ delta

Day Four (8:00 am– 5:00 pm)
Connect to prior day

  • “Listen up!”

Finish the cycle – PDSA
Address theory issues

  • Gallery walk
  • What does it mean?
  • What questions do you have?
  • How does it change what you do?

Assignment: “Build your plan using planning tools”
Complete and post +/ delta

Day Five (8:00 am – 3:00 pm)
Connect to prior day

  • “Listen up!”

Participant report — PDSA — “Tell the story”
Participant report — “Your plan” — “Taking tools/PDSA to students”
Roles, responsibilities and expectations of a trainer
Suggested 6-day trainer format and customization
Closing/addressing participants’ expectations from day one

Return to Main