James T. Schutta

James T. Schutta has more than 40 years experience with quality systems that support development, manufacturing, service and non-profit organizations worldwide.  He is the president of S & S Consulting Associates, Inc., and a contract consultant to several consulting organizations. James was the vice president of quality assurance for Premark International Food Equipment Group and the director of quality assurance for Johnson Controls, Inc.

Additionally, James is a Professor in the MQM program at Loyola University in New Orleans. He is a lecturer on statistics and quality for the University of Dayton, Sinclair Community College and Edison Community College. He also serves as a part-time instructor on total quality management/electrical engineering for the Milwaukee School of Engineering.

James served as an examiner for the Malcolm Baldrige National Quality Award and the Quality Dayton Award, and as a judge for the North Carolina Quality Award. He is an ASQ Fellow, a Senior Member of the Institute of Electrical and Electronics Engineers (IEEE) and a registered ISO 9000 lead auditor with IRCA and RAB. He also serves on the Total Quality Team at University of North Carolina/Wilmington.

A Certified Six Sigma Master Black Belt, James holds a bachelor’s degree in electrical engineering and a master’s degree in engineering management, both from the Milwaukee School of Engineering.

James is the author of Business Performance Through Lean Six Sigma (Quality Press, 2005). He coauthored Developing New Services using VOC and QFD in the Service Industries (Quality Press, 2003). Additionally, he published and presented papers on total quality management, cost of quality, reliability engineering, failure modes effects analysis, six sigma implementations, quality function deployment and international standards.