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Certification

Title
Systematic Problem Solving for Sustained Improvement Using Quality Tools/Healthcare Application #08417

Date
May 14-15, 2009

COURSE LOCATION & ACCOMMODATIONS
Vancouver, Canada — course location and accommodations in Vancouver to be determined.

COURSE SCHEDULE
Thursday & Friday 8:00 a.m. – 4:00 p.m.

Continental breakfast, lunch and refreshment breaks served daily.

*ENDING TIMES ARE APPROXIMATE*
BUT PLEASE DO NOT SCHEDULE YOUR DEPARTURE PRIOR TO THE ENDING TIME LISTED FOR THE LAST DAY.
We suggest casual attire in the classroom. You may wish to bring a sweater as meeting rooms tend to be cool.

ASQ EVENT MANAGEMENT CANCELLATION POLICY 

  1. Substitutions can be made at any time, even on site.
  2. If you cannot send a substitute we can transfer your course fees to another ASQ headquarter course of your choice.**
  3. If you need to cancel we will refund your paid registration fee.**

**NOTE: Requests for cancellations/transfers received on or before 5 business days prior to the start of the course will receive a full refund/transfer. Requests received after 5 business days will incur a $150 processing fee. No requests will be accepted once the training course starts. Registrants who fail to attend are liable for the entire course fee.

ASQ reserves the right to cancel or reschedule any event, or to change instructors. Please be advised that ASQ is not responsible for airfare penalties or other travel expenses you may incur.