Guide to Process Improvement and Change

Process improvement initiatives are not new to organizations. However, the application of a systematic approach to change is changing even the most prestigious companies around the globe. The quality techniques associated with managing business processes have virtually changed overnight. Added to that momentum for quality is the parameter of technology driving innovation, global competition and outsourcing. The most successful organizations are those that proactively harness technology, processes and opportunities toward developing relationships that add tangible benefits to both customer and company. From the optimization of operational efficiencies, to shorter cycle time, to value added partnerships with premier customers, the philosophy and application of the principles that underlie process improvement are modifying the very nature and culture of the organizations in which we work. Those who embrace process improvement are in the best position to realize success. 

This course is designed to provide students with the topics, direction, mentoring and case studies necessary to realize the advantages of process improvement.

CLASSROOM

Richardson, TX • June 2-5, 2008 • 08183  Addison, TX • August 18-21, 2008 • #08241  Baltimore, MD • November 3-6, 2008 • #08291  Las Vegas, NV • March 16-19, 2009 • #08332  Toronto, ON, Canada • April 6-9, 2009 • #08402  Milwaukee, WI • June 15-18, 2009 • #08383  Click on the course number for specific hotel and transportation information.

Member Price: $1,175 List/Forum/Division Price: $1,470 Canadian Pricing — Only for course HELD in Canada. Member Price: $1,025 USD List/Forum Division: $1,320 USD

CEUs and ASQ RUs: 2.4

Need to train a group of five or more on this topic? Try On-Site training. ASQ is a GSA Contract Holder for select training.