Developing and Implementing an ISO 9001 Quality Management System for the Service Industry

This course introduces participants to ISO 9001 as a business improvement tool. Participants learn how to develop, implement, and maintain a quality management system (QMS) in a service industry environment. Through a series of exercises participants will experience all the aspects of implementation of a quality management system. The program briefly addresses the registration process.

CLASSROOM

No dates are scheduled for this course. Please contact ASQ for more information.

Member Price: $1,120 List/Forum/Division Price: $1,250

CEUs and ASQ RUs: 2.1

Need to train a group of five or more on this topic? Try On-Site training. ASQ is a GSA Contract Holder for select training.

Instructors
Rand E. Winters Jr. CQA, CQE, CQT
Pete Jacoby