Six Sigma Green Belt for Healthcare — Blended Format
DETAILS (Return to Main)
Who Should Attend
Directors of performance improvement, accreditation and compliance, continuous improvement, risk managers, laboratory and pharmacy managers, medical directors, lead nurse mangers, finance managers, managed care directors and chief quality officers
Learning Objectives
- Select a process to improve from the many possibilities in your organization.
- Learn how to function as a "tools application" member of a Six Sigma team.
- Lead and execute process-level improvement projects
- Collect process data and develop process maps.
- Develop hypotheses using simple statistical tools.
- Work with process owners to ensure process gains are held.
Market Focus:
Healthcare (Hospitals, Laboratories, Managed Care, Pharmacy, etc.)
Related ASQ Bodies of Knowledge
Certified Six Sigma Black Belt
Two and one-half day Classroom Outline
What is the format of the course?
Blended Six Sigma Training for Healthcare begins with a two and one-half day face-to-face training session where participants are introduced to the concepts and tools of Six Sigma. The classroom training will focus on understanding how Six Sigma is structured, the use and process of DMAIC, project selection and the development of a project charter for an initial Six Sigma project. The training will also provide an introduction to basic project measurement criteria and tools.
Once participants return home they are expected to independently continue learning the fundamental approaches and applications associated with Six Sigma Green Belt requirements. The learning tool that will be made available to students is available on the Internet through a “Continuous Learning Laboratory.” The Laboratory includes both written and audio review of key tactical information that corresponds with the classroom training and assists to complete project requirements. In addition to the online tool, each student has access to a course instructor. Instructors can be contacted by phone or e-mail throughout the entire length of the training event.
Within three weeks of the initial classroom training, students will be expected to have finalized their project charters, conducted at least one team meeting and initiated project measurement discussions. All students will be convene together during an online Webinar that will focus on the Define and Measure tactical requirements of the Six Sigma process. More specifically, the instructor will review strategies and techniques to remove barriers to project success. Frequently asked questions about Define and Measure that are best addressed once projects are underway will also be reviewed. The Webinar can additionally serve as an environment in which specific project questions can either be addressed, or a one-on-one meeting with an your instructor can be planned.
Following another three-week timeframe, students will again convene via an online Webinar to review the Analyze, Improve and Control tactical requirements of the Six Sigma process. Much like the first Webinar, the session will focus on resolving issues encountered during project completion and frequently asked questions about project finalization. Additionally, strategies for managing cultural issues associated with the implementation and ongoing management of improvements will also be reviewed.
Will the program use computer technology or other technology?
Yes. Each participant will receive a personal login for use of the online training provided as part of this course. This tool will also include a statistical application to support related project work conducted during the training program.
Will texts be used, workbooks, other materials?
Yes. A workbook will be supplied to support classroom and online learning activities
Course Deliverables:
- 2-1/2 day classroom session
- 2 Webinars conducted during the program
- 1 license to online training (valid for 8 months)
- 1 license to SigmaXL statistical analysis software
- Workbook and reference materials
- Instructor support
What will attendees be able to do as a result of attending this program?
The successful student will be able to:
- Describe the Six Sigma philosophy and methodology.
- Define a Six Sigma project opportunity.
- Measure a process utilizing Six Sigma techniques.
- Analyze measurement results utilizing basic statistical concepts.
- Apply Six Sigma techniques in the course of performance improvement work.
- Assist others engaged in performance improvement to apply the Six Sigma concept and methodology.
- Transition successful project outcomes to managers that will take on responsibility for monitoring and controlling process performance.
Necessary Prerequisites:
- Basic Excel skills
- Understanding of basic statistical concepts or ability to obtain this knowledge if necessary during the course.
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