Process-Based Auditing

DETAILS (Return to Main)

Who Should Attend
Quality auditors, inspectors, engineers, coordinators and managers — including those who occasionally participate in audits (as recipients or team members).

Learning Outcomes

• Develop process-based auditing plans specific to their organization’s requirements.
• Identify major processes associated with those goods and services.
• Know the four-box process model and six universal process affecters.
• Know how to use the “turtle diagram” to analyze a process.
• Be able to develop checklist questions from turtle diagrams.
• Understand the difference between data and conclusions in audits.
• Use data chunking to develop audit findings.
• Understand the difference between remedial and corrective action.
• See how “good” audits will produce “good” corrective action.

Return to Main