Measuring and Improving Employee Satisfaction and Commitment

DETAILS (Return to Main)

Who Should Attend
Quality directors, human resource professionals, senior management, statistical researchers, controllers and general managers at the department, facility, or corporate level.

Learning Outcomes

• Understand the four components of complete employee commitment.
• Design actionable employee surveys to measure this commitment
• Analyze shifts in employee perception over time, even if changes in priorities occur.
• Experience the processes for accurately measuring employee satisfaction through case studies and breakout exercises.
• Learn how to implement the results in the form of improvements and to keep the process going within their organizations.
• Demonstrate the profit relationship between employee satisfaction, motivation and improved financial outcomes.