Lean for Service — Virtual Course

DETAILS (Return to Main)

Who Should Attend
Anyone looking to understand lean methodology, implement lean in their organization, or engage front-line to senior management

Learning Outcomes

Develop an improvement culture, not just improvement events or programs.
Create improvement plans in two to three days.
Deliver significant process changes in 3 to 5 days without closing down a function or service area.

Related ASQ Bodies of Knowledge
Certified Six Sigma Black Belt, Certified Six Sigma Green Belt

Included Book: Lean for Service Organizations and Offices: A Holistic Approach for Achieving Operational Excellence and Improvements