Implementing and Auditing an ISO 9000:2000 Quality System
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Who Should Attend
Personnel responsible for developing, implementing and auditing an ISO quality management system.
Learning Outcomes
- Understand the ISO 9000:2000 standard and how to create necessary policy, procedures, and work instructions.
- Know how to conduct an internal audit.
- Understand a quality system.
- Link the three levels of documentation.
- Know the 14 steps to implementing the ISO 9000:2000 standard.
- Develop policy and procedure documents.
- Understand the registration process.
- Be familiar with the audit cycle (using a case study).
Related ASQ Bodies of Knowledge
Certified Quality Auditor, Certified Manager of Quality/Organizational Excellence
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