Assessing the Needs of the Public — Virtual Course

DETAILS (Return to Main)

Who Should Attend
Anyone working in government offices: Administrators, department heads, managers, staff members, and chief administrators

Learning Outcomes

• Understand the value of assessing needs.
• Understand various assessment methods.
• Practice Open Space Technology method.
• Understand the skills required to optimize results.

Related ASQ Bodies of Knowledge: Certified Manager of Quality/Organizational Excellence

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