After the Audit: Continual Improvement from the Audit Process

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Who Should Attend
Quality auditors, quality audit directors, managers and coordinators, certified quality auditors, quality system auditors, lead auditors, senior auditors, quality directors, plant and operations managers, supervisors of areas being audited or any manager interested in learning how to benefit from the audit process. Experience conducting at least three audits is recommended.

Learning Outcomes

• Relate reasons for ineffective corrective action to their solution
• Given a situation, perform the step-by-step audit function improvement process
• Identify important system/process problems from audits
• Write effective audit reports
• Write finding statements that are relevant to business objectives
• Develop an improvement action plan to take back to your organization
• Understand the principles of corrective/preventive-action process

Related ASQ Bodies of Knowledge
Certified Quality Auditor, Certified Manager of Quality/Organizational Excellence

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