The Case for Quality: Taking it to Management – Virtual Course

This one-day virtual course focuses on forming strong relationships with upper management, learning how to communicate the expected financial returns resulting from a quality initiative, and how to sell the benefits of quality in a strategic, consultative manner. The overarching objective of this course is to enable attendees to effectively relate to top management and other non-technical decision-makers and to communicate effectively with them. For outside consultants, this enables better business development and more effective management of projects. For employees within organizations, this course focus enables them to sell their ideas and proposed projects, and enhances their career growth into positions of greater authority. Course segments focus on strategic selling, cost justification modeling, and client relationship management.

MORE RESOURCES! Take “The Case for Quality: Taking it to Management – Virtual Course” and receive the accompanying book Making Change Work: Practical Tools for Overcoming Human Resistance to Change after the course. (Available to U.S. registrants.)

Please note: Registration is for one person only.

WEB-BASED

May 16, 2008 • 8:00 a.m. – 3:30 p.m. Central No Longer Available

#413158 • June 20, 2008 • 8:00 a.m. – 3:30 p.m. Central

Member Price: $450
List/Forum/Division Price: $550

CEUs and ASQ RUs: 0.7

Instructor
Brien Palmer

Why Virtual?
ASQ Virtual Courses provide the same expert instructors, course materials and the ability to earn CEUs (and ASQ RUs) as our traditional educational courses, but they save you time away from work/family and save you money on lodging and other travel expenses. In short, they bring you all the training you need without all the hassle.