Tuesday, February 12

7:15 a.m. – 8:00 a.m.
Continental Breakfast with Attendees, Sponsors, and Exhibitors

7:15 a.m. – 1:30 p.m.
Internet Café Open
8:00 a.m. – 9:00 a.m.
Tuesday Opening Keynote Speaker – Scott A. Gray, Vice President, Corporate Quality, Eaton Corporation

9:15 a.m. – 10:15 a.m.
Concurrent Sessions
(E1) Lean Enterprise Division Networking Session
Robert Johnson and Wayne Paupst – Facilitating
(E2) Application of LSS to Improve the Blood Administration Process
Donald Lighter, MD and Roger Noble
(E3) Performance Variation Reduction in Labor-Intensive Assembly Process
Bret Gengenbach
(E4) Using Six Sigma to Trade Performance for Profit
Robert Reul

10:15 a.m. – 11:00 a.m.
Networking Break with Sponsors, Exhibitors and Attendees
11:00 a.m. – Noon
Concurrent Sessions
(F1) Lean Metrics for Office and Service Environments
Karen Martin and Mike Osterling
(F2) Challenges and Rewards of LSS in Mid-Size Business
Jack West, Ph.D. and Mike Paruszkiewicz
(F3) Monte Carlo Simulation as Lean Six Sigma Tool
Dirk Jordan, Ph.D.
(F4) How to Design Experiments to Understand Customer Needs
Roselinde Kessels, Ph.D.
Noon – 1:30 p.m.
Lunch
1:30 p.m. – 2:30 p.m.
Concurrent Sessions
(G1) Value Stream Mapping on a Budget
Gary Burger
(G2) Six Sigma Without Statistics for Service Organizations
Praveen Gupta
(G3) Let’s Peek into the Toolboxes
Teresa Light and Dr. Billie Blair
(G4) How to Plan and Analyze a Verification DOE
Pat Whitcomb
2:30 p.m. – 2:45 p.m.
Networking Break

2:45 p.m. – 3:45 p.m.
Concurrent Sessions
(H1) CT Utilization
Greg Boos
(H2) Job Instruction: Adapting from Training Within Industry
Holly Duckworth
(H3) Beyond Capability: The S Curve and Perfection
James E. Braggs
(H4) SOLVE THIS: Optimization Using Linear Programming
Bill Casey

4:00 p.m. – 4:45 p.m.
Tuesday Closing Keynote Speaker – Mike Adams, Vice President, Quality, Allegheny Energy, Inc.