Location Information

Dates:
Preconference Tutorials:
Sunday, September 14, 2008
Conference Dates:
Monday, September 15 – Tuesday, September 16, 2008
Post Conference Courses:
Wednesday September 17 – Thursday September 18, 2008

Hotel: 
Rosen Centre Hotel
9840 International Drive
Orlando, FL 32819-8122
General Phone: (407)996-9840
Reservations: 1-800-204-7234
Fax: (407)996-3169
Web site: www.rosencentre.com

Room Rates:
$155 single/double occupancy; $20 for additional person plus applicable taxes (currently 13.5%, subject to change). Rooms must be guaranteed for one night with either a credit card, check, or cash for the first night’s lodging. Please identify yourself as an attendee to the American Society for Quality (ASQ) Service Quality Conference.

Cancellation:
Notification of cancellation of individual reservations must be received 5 days prior to the day of arrival to avoid cancellation charges of one night plus taxes.

Cut Off Date:
Reservations must be made by Friday August 22, 2008 or before the block of rooms at the hotel have been filled; whichever occurs first. Attendees are encouraged to make hotel reservations early.

Check In/Out:
Check In: 3:00 p.m.
Check Out: 11:00 a.m.

Transportation:
The hotel is located approximately 12 minutes from the Orlando International Airport 
(Web Site: http://www.orlandoairports.net/main.htm) and is adjacent to the Orange County Convention Center. Cabs are approximately $37.00 each way; shuttle buses are available at the baggage claim area and cost $18.00 per person, one-way. All prices are subject to change. 

Airline Discounts:
As the "Official Carrier" for the Service Quality Conference, Midwest Airlines invites you to experience "The best care in the air" at a discount of up to 10% off published fares*. These discounts are available for travel between September 11 – 21, 2008.

There are three convenient purchase options:

• Online: visit www.midwestairlines.com and type code CMZ1576in promo code box (bonus Midwest Miles offered for online bookings)
• Phone: call Midwest Airlines at 800-452-2022 and provide code CMZ1576to reservations agent
• Travel Agent: purchase ticket(s) through a travel agent, provide them with the following information for ticketing or have them call Midwest Airlines reservations department.
  Tour Code Box: Enter Meeting File Number CMZ1576.
  Fare Basis: 6% discount off any published fare purchased more than 60 days in advance (provided all fare restrictions are met). Enter applicable fare basis code followed by a /CM06 as the ticket designator.
  10% discount off any published fare for tickets purchased 60 days in advance (and all fare restrictions are met). Enter the applicable fare basis code followed by /CM10 as the ticket designator.
  

All passengers are eligible for accrued flight miles, plus bonus miles if you book online at www.midwestairlines.com.

*Published fares are widely distributed and available to the general public. Discounts are not eligible on previously purchased, already discounted, private, internet-only fares, or via other online agencies; such as Expedia. Discount is applied before taxes and security fees.