Paul Palmes, CQM, CQA
Paul received his BS in Education from Wittenberg University in Springfield, Ohio and his MA in Administration from Gonzaga University in Spokane, Washington.
He is currently employed as principal consultant with Business Systems Architects, Inc., Fargo, North Dakota.
For the past 25 years his work as a specialist in quality management and world-class quality systems has enabled many organizations to attain ISO 9001 registration and many others to improve profitability and culture. He is a senior member of the American Society for Quality, a Certified Quality Manager and BSI Certified Lead Auditor. As a member, now Vice Chair and Membership Chair of the US TAG to ISO TC 176, he was active in the 2000 and 2008 revisions of the international ISO 9001 quality standard. Mr. Palmes represented the United States as lead delegate and working group secretary in the development of international guidance standard, ISO 10014 — "Quality Management Systems: Realizing Financial and Economic Value" and serves as US SC3 Head of Delegation for international TC 176 meetings. He is an active Podcaster with world-wide listeners through his "Quality 101" program series at http://www.pdcauditing.com. His publications include two books, "Process Driven Comprehensive Auditing," and "The Magic of Self Directed Work Teams," published by ASQ Quality Press, an October 2003 article in Quality Progress Magazine concerning Sarbanes Oxley compliance and the importance of Quality and Environmental audits, and May/July 2005 articles in ISO Management Systems Magazine regarding revision of ISO 10014. "Sarbanes Oxley: Potential Synergies and Possible Threats" released in September 2006 in ISO Management Systems Magazine, Geneva, Switzerland, joins his most recent articles written in 2007 and 2008 for ASQ’s Quality Progress magazine and The Auditor Newsletter, published by Paton Press.
He is a member of the Steering Committee of the Open Compliance and Ethics Group (OCEG), developing fully integrated ethics and compliance guidelines for US public corporations. He serves as US TAG representative and International TC 176 Liaison to the IAF’s ISO 9000 Advisory Group (IAG), is a member of the Auditing Practices Group (APG), and the Quality Council of the ANSI/ASQ National Accreditation Board (ANAB).
